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GeneDx is a patient-centric health information company that delivers personalized and actionable health insights that inform diagnosis, guide treatment and improve drug discovery. The company is transforming healthcare through its industry-leading exome and genome testing and interpretation, fueled by one of the world's largest rare disease data sets. GeneDx is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care.
The Head of Customer Experience will be responsible for building and scaling teams and driving processes, approaches and practices to ensure the best possible client experience with GeneDx.
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Science - Minded, Patient - Focused.
At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.
Experts in what matters most.
With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry's genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.
SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.
From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:
TECHNICAL EXPERTISE
CLINICAL EXPERTISE
Learn more About Us here.
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Benefits include:
GeneDx is an Equal Opportunity Employer.
All privacy policy information can be found here.
Full Time
$110k-164k (estimate)
04/14/2024
06/12/2024
genedx.com
MONTGOMERY VILLAGE, MD
500 - 1,000
2000
Private
JOHN COMPTON
$5M - $10M
GeneDXis a genetic testing and diagnosisfirm that specializes in testing for rare inherited disorders.
The following is the career advancement route for Head of Customer Experience positions, which can be used as a reference in future career path planning. As a Head of Customer Experience, it can be promoted into senior positions as a Customer Experience Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Head of Customer Experience. You can explore the career advancement for a Head of Customer Experience below and select your interested title to get hiring information.