Company DescriptionTransforming Customer Service Quality. Customer Service and Support are the heart and soul of your brand- they represent who you are to customers. Issues are inevitable - no matter how awesome the product - so I care about helping you improve your agents' service quality so you can increase customer satisfaction, loyalty, and retention. MaestroQA integrates with your ticketing system, streamlines and simplifies the review/feedb...
Location. . USA or Canada. About Us. We like to work on problems that are important but unpopular. Surprisingly, management is broken at most companies. At the intersection of HR tools and Business Intelligence is a gaping unaddressed problem. We have been fooling ourselves into thinking the solution is simply to make people more efficient. In reality, the focus should be on up-leveling peoples’ skills, judgment, and intuition. There. will. be a ...
