Head of Technical Customer Support Jobs

The Head of Technical Customer Support is responsible for the overall satisfaction of customers. Plans and directs all aspects of an organization's technical customer support policies, objectives, and initiatives. Being a Head of Technical Customer Support requires a bachelor's degree. Coordinates with directors in establishing direction and initiatives for the department, and ensures those align with greater organizational direction and objectives. In addition, Head of Technical Customer Support typically reports to top management. The Head of Technical Customer Support manages a departmental ... function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Working as a Head of Technical Customer Support typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. More
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