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Research Analyst, Customer Experience
$82k-105k (estimate)
Full Time 6 Months Ago
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Ipsos-Insight, LLC is Hiring a Research Analyst, Customer Experience Near New York, NY

What makes this role important at Ipsos?

As a Research Analyst, you'll get a chance to work with some of the world's most recognized brands, helping to solve their biggest challenges. You will be an integral part of this exciting work.

What you can expect to be doing:

  • Manage survey research projects, within timeline and budgets, including working closely with colleagues in our Operations groups to oversee all operational components of projects;
  • Design questionnaires and plan analyses;
  • Perform quality checks at various stages of the research to ensure accuracy, and to avoid errors or mistakes;
  • Manage the overall project timelines, ensuring that milestones are met and signed off at the various stages of the project execution;
  • Analyze and interpret survey results; prepare reports and presentations;
  • Develop an understanding of our clients' business issues and the industries in which they operate.

This might be the job for you if you have:

  • Are awesome.
  • Love data, consumer decision-making, and puzzles. If anyone called you a "data scientist" you might want to hug them.
  • Can create killer stories in presentations, visually, and in writing.
  • Get excited about what makes customers happy
  • Have a Bachelor's degree in analytical or insights-focused fields such as economics, marketing, psychology, sociology, statistics, or similar business or liberal arts programs;
  • Beyond this, extra points for:
  • Strong organizational, multi-tasking, decision-making, and problem-solving abilities along with an analytical aptitude, inquisitive nature, and a passion for uncovering insights;
  • Experience working with survey applications a plus (such as Qualtrics, Google Consumer Surveys, etc.);
  • Background and/or familiarity with quantitative and/or qualitative research methodologies;
  • Proficiency in Microsoft Office (Excel, Access, Word and PowerPoint) including the ability to use macros to increase efficiency in Excel and PowerPoint.
  • Experience with things such as questionnaire design, sampling approaches, and tabulation planning.
  • Serious MS Skills: MS Office is your friend - you are proficient in Excel and PowerPoint.

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!

The salary range for this role in New York, NY is $55,500 to $65,500. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What's in it for you:

At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit:

US -

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

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Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Job Summary

JOB TYPE

Full Time

SALARY

$82k-105k (estimate)

POST DATE

11/02/2023

EXPIRATION DATE

06/06/2024

WEBSITE

ipsos-insight.com

HEADQUARTERS

Uniondale, NY

SIZE

<25

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