302 Customer Support Representative Jobs in Houston, TX
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Valnet Freelance is Hiring a Customer Support Representative Near Houston, TX
We are seeking a dedicated and personable Customer Support Representative to join our team. The Customer Service Representative will serve as the primary point of contact for our clients, providing assistance, resolving issues, and ensuring a positive experience throughout the customer journey. The ideal candidate will have excellent communication skills, a customer-centric mindset, and a passion for delivering outstanding service.
As a valued member of our team, you are eligible to enjoy the following benefits:
- $25.00 - $30.00 PER HOUR UNCAPPED COMMISSIONS & BONUSES
- BASE PAY IS DETERMINED BY INTERVIEW & BACKGROUND
- YES WE OFFER BASE PAY!
- MEDICAL
- SIMPLE IRA MATCHING
- Vacation and Sick Days
- Get Paid to Learn!
- Continuous Training and Development
- MONDAY - FRIDAY DAYTIME HOURS
- NO LATE NIGHTS OR WEEKENDS!
Customer Service Representative Responsibilities:
- Service existing customers and assist with processing new insurance applications
- Enhance insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Answer the phone
- Update client and policy information
- Review premium changes and verify coverage
- Welcome new customers via phone, email and text
- Contact existing clients and identify cross-sell opportunities
- Promote positive partnerships between service and sales teams
Customer Service Representative Requirements:
- 2 YEARS OF PREVIOUS CUSTOMER SERVICE OR SALES EXPERIENCE PREFERRED
- Must be organized, able to multitask, and efficient
- Must be self-motivated, reliable and have a positive attitude
- PC skills
- Possess a genuine and willingness to learn and be coachable
- Excellent skills in communication and presentation
- Career changers, recent grads and experienced sales individuals encouraged to apply
Job Type: Full-time, Part-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Shift:
- Day shift
- No nights
Weekly day range:
- Monday to Friday
- No weekends
Experience:
- Customer service: 2 years (Preferred)
Work Location: Remote
Job Summary
Full Time
$38k-48k (estimate)
05/13/2024
05/14/2024
The job skills required for Customer Support Representative include Customer Service, Communication Skills, Customer Support, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
Similar Jobs
Popular Articles
