557 Customer Service Representative - 1790006 Jobs in Houston, TX
Solvay is Hiring a Customer Service Representative - 1790006 Near Houston, TX
We are looking for:
- Responsible to enter and aid in the resolution of customer complaints and effective communication internally and externally.
- Manage the customer order to delivery process ensuring order accuracy, including returns, debits and credits, and confirmation of on-time delivery.
- Maintain and send customer reports as needed.
- Submit master data changes.
- Perform monthly reconciliation of business (month-end close activities).
- Interface with businesses and Back Office to define and support customer requirements and standards and resolve order fulfillment issues.
- Follow-up / investigate credit hold issues.
- Professional interface with customers via phone, email and face to face.
- Work with logistics and terminals to ensure sales orders are posted in a timely manner and assist with inventory reconciliation.
- Recruit and educate customers on E-Commerce portal.
- Provide back-up coverage for other CARs as needed.
- Ability to work scheduled on-call coverage after-hours and on weekends per rotation.
- Work with Commercial, Logistics and Planning to develop strategies and plans in establishing customer and supplier partnerships to include all areas in the optimization of our supply chains.
- Miscellaneous projects as assigned.
- High School Diploma required. Bachelor Degree preferred.
- Experience using an ERP system required. Experience with SAP’s Sales and Distribution functions is a plus.
- G Suite knowledge.
- Demonstrated ability and willingness to multi-task, manage, and work in a dynamic, fluid customer driven, team environment.
- Excellent interpersonal, communication, and customer service skills.
- Excellent organizational and prioritization skills.
- Strong analytical and problem-solving aptitude.
- Work independently with minimal supervision or assistance to perform assigned duties and responsibilities.
- Competitive salary; salary range of $54,000-$65,000/annually. Since actual compensation packages are based on a variety of factors unique to each candidate we may ultimately pay more or less than the posted base salary range. Total compensation for this role also includes bonus and/or other incentives.
- Health insurance
- Life insurance
- 16 weeks of maternity/paternity and co-parenting leave
- Training Platform for all employees
- Free language courses (24 languages available)
- Solvay Shares Plan
- Free Well-Being sessions (physical and psychological)
Job Summary
Full Time
Pharmaceutical
$35k-44k (estimate)
02/14/2024
07/05/2024
stanleystaff.com
Marietta, GA
<25
Pharmaceutical
Related Companies
The job skills required for Customer Service Representative - 1790006 include Customer Service, Problem Solving, Customer Support, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - 1790006. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - 1790006. Select any job title you are interested in and start to search job requirements.
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