About Vcloud ChoiceVcloud Choice is a leading provider of cloud-based solutions for businesses worldwide. Our cutting-edge technologies empower organizations to optimize their operations, enhance productivity, and achieve their strategic objectives. As we continue to expand our services, we are seeking a dedicated Customer Support Specialist to join our remote team.

Job DescriptionWe are seeking a reliable and detail-oriented Administrative Assistant to join our team. The ideal candidate will provide administrative support to ensure efficient operation of the office. This role involves performing various administrative tasks, including managing calendars, coordinating meetings, handling correspondence, and organizing files.

Responsibilities 

*Manage calendars and schedule appointments, meetings, and events for executives and team members.

*Coordinate travel arrangements, including booking flights, accommodations, and transportation as needed.

*Prepare and distribute correspondence, memos, reports, and presentations.

*Answer and direct phone calls and emails, taking messages as necessary.

*Maintain office filing systems and ensure documentation is organized and easily accessible.

• Qualifications
• Bachelor's degree in a relevant field or equivalent experience.
• Previous experience in customer support, preferably in a technical role.
• Strong problem-solving skills and ability to troubleshoot technical issues.
• Excellent written and verbal communication skills.
• Comfortable working independently and as part of a remote team.
• Familiarity with cloud computing concepts is a plus.
• Proficiency in using help desk software and remote support tools.
• Customer service certifications are advantageous.
  At Vcloud Choice, we value diversity, innovation, and customer-centricity. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join us in shaping the future of cloud technology and making a difference for our customers around the globe!