Description

General Information

Work hours: 7-hour core work day between the hours of 7:30-5:30
Lunch period (Unpaid): 30 mins or 1 hour (selected by candidate)
Dress Code: Business casual
NJ Community Affairs-Law & Public Safety at 124 Halsey Street, 6th Floor Newark,NJ 07102
Parking: Military Parking Garage
Interview Mode: Virtual via Zoom

1. Equipment to be used by the temporary staffing professional(s): Laptop will be issued

2. Computer software to be used: Microsoft Office and various state government electronic databases

Duties/Responsibilities in Brief

• Help with walk-in coverage.
• Help answer team phone calls.
• Generate an acknowledgment letter to the complainant.
• Enter complaints received into MLO and begin tracking.
• Any additional clerical duty required by the Board's leadership.
• Answer incoming emails and phone calls about complaints.
• Generate and send a letter to the licensee requesting records and response.
• Manage and prepare incoming correspondence for board review or referral to Board experts.

Qualifications

Qualifications:Knowledge, skills, education, and/or experience

• Microsoft Office, customer service, and general administrative functions such as data entry, computer skills, facsimile, email communication, walk in, etc.
• Mandatory skills/certification(s) Requirement: High level administrative skills
• Required: US Citizen