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Program Support Specialist
$53k-66k (estimate)
Full Time 3 Months Ago
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US Department of Energy - Agency Wide is Hiring a Program Support Specialist Near Washington, DC

Duties

This series covers positions managing, supervising, leading, and/or performing administrative and management work.

  • Vacancies filled under this public notice may have varying levels of promotion potential and supervisory level, if any.
  • Positions may be filled as permanent, term, or temporary with a full-time or part-time work schedule.

As a Program Support Specialist you may:

  • Provide strategic advice to the Program Director and staff on communications strategy and managing the website, other online communications tools, press releases, print publications, and event planning and coordination.
  • Provide budget input to the supervisor for the assigned program/projects, and supplies justification as to the importance of efforts and the consequences of not providing the necessary funding.
  • Prepare communications such as the development of mission statements, special reports, etc. within assigned areas and respond in oral and written form to requests for information by determining the nature of the information required and assembling the material using the appropriate format and style based on needs and organization.
  • Interpret regulations for the States, DOE field offices, and professional organizations with respect to analysis and/or implementation of comprehensive program activities relating to the multifaceted energy efficiency and renewable energy initiatives required by various national program legislation or directives.
  • Address a wide variety of highly complex energy efficiency and renewable energy projects in an assigned area within the Office and recommends solutions to project problems of an especially complex, difficult, or sensitive nature.
  • Assure that projects proceed in a manner consistent with approved objectives, costs, and schedules.
  • Coordinate with other organizations regarding work accomplishment, priorities, chains of command, and communication channels.
  • Change workflows and work assignments to balance workloads and increase effectiveness of operations and personnel utilization.
  • Collaborate with risk owners in tracking the implementation and revision of risk mitigation and issue corrective action plans.
  • Coordinate with internal and external stakeholders to track risk mitigation activities and its impact on the project implementation activities, using the enterprise risk/issue tracking tools.
  • Prepare and/or oversee preparation of scopes of work and determines schedules and budgets to achieve program goals.

Requirements

Conditions of Employment

  • Must be a U.S. Citizen or National.
  • This employer participates in the e-Verify program.
  • Males born after 12/31/1959 must be registered for Selective Service.
  • Subject to satisfactory security and suitability requirements.
  • May be required to successfully complete a probationary period.
  • Selectee must be able to obtain and maintain a Q security clearance. Failure to obtain and maintain the required security clearance may result in the withdrawal of a job offer or removal.
  • This position is covered under funding provided under the Bipartisan Infrastructure Law and/or the Inflation Reduction Act approved by Congress and the Biden administration.
  • This position is included in a Bargaining Agreement.
  • This position is a Testing Designated Position (TDP) subject to applicant testing and random drug testing.
  • Occasional travel may be required.

Qualifications

SPECIALIZED EXPERIENCE REQUIREMENTS GS-13: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal Service. Specialized experience for this position includes:

  • Overseeing space, property and facilities management duties; AND
  • Implementing security programs, facilitating requests for background investigations; AND
  • Tracking completion of security tasks and verifying security clearances; AND
  • Researching and interpreting program related laws, regulations, and guidelines and making recommendations for improvements.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
OPM Qualification Standards for the GS-0301 series can be found at the following website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/regulatory-impact-analyst-research-series-0301/
CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.
This public notice may be used to fill multiple positions as needed; therefore, applicants must meet the qualifications at the time the applications are reviewed.

Education

Education must be obtained from an accredited institution recognized by the U.S. Department of Education. Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.
If qualifying solely based on education, transcripts must be provided.

Additional information

The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

  • This job opportunity announcement may be used to fill additional similar vacancies across DOE.
  • For general information on government-wide Telework polices visit: www.telework.gov
  • Status and Non-Status applicants from outside DOE selected under this authority are required to serve a mandatory one (1) year probationary period. A DOE career status employee selected for this position may be required to serve a new one (1) year probationary period, pursuant to 5 CFR 315.802.
  • If you believe that you are eligible for the Interagency Career Transition Assistance Program (ICTAP), please visit the OPM ICTAP/CTAP website for more information. In order to be considered under the ICTAP program, your application must score within the pre-established "well qualified" category as stated in the Qualifications section.
  • This public notice is to gather applications that may or may not result in a referral or selection.
  • More than one selection may be made under this hiring authority.
  • Some positions may require completion of a probationary period of up to 1 (one) year.
  • Many positions require successful completion of a background investigation.
  • Positions may be filled at varying levels of leadership, ie Team Lead, Manager, Supervisor.
  • Supervisory positions may require a 1-year probationary period, if not yet completed.
  • New employees to the Department of Energy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify
  • Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links at the bottom of this page or visit the FedsHireVets website.
  • All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.
  • EEO Policy: https://help.usajobs.gov/index.php/EEO_Policy_Statement
  • Reasonable Accommodation Policy: https://help.usajobs.gov/index.php/Reasonable_Accommodation_Policy_Statement
  • Veterans Information: https://help.usajobs.gov/index.php/Veterans_Information
  • Selective Service Registration: http://www.sss.gov/
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

This position is announced under a government-wide Direct Hire Authority (DHA) for Administrative and Management Specialist positions in the GS- 0301 series. Under this Direct-Hire authority, applicants are required to meet minimum qualification requirements at the grade level(s) of interest. Veteran's Preference, Schedule A, Category Rating, and other methods of consideration DO NOT APPLY under Direct-Hire Authority regulations.
Appointments made under this authority will be processed as new appointments to the Civil Service. Current Civil Service employees would, therefore, be given new appointments to the Civil Service. Current Federal employees may be required to serve a new probationary period (5 CFR 315.802(b).
If your resume is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly.
Successful candidates will possess the following competencies (knowledge, skills, abilities and other characteristics):
  • Administration and Management
  • Communications and Media
  • Oral Communication
  • Strategic Thinking
  • Writing
You must meet all qualifications and eligibility requirements by the closing date (01/25/2024) of this announcement.
To preview the Assessment Questionnaire, clickhttps://apply.usastaffing.gov/ViewQuestionnaire/12274943.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    To apply for this position, you MUST provide a complete application package which includes:

    • Your RESUMEshowing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
    • Cover Letter, optional, expressing additional information not covered in your resume.
    • Transcripts, if specific educational requirements are indicated in this job announcement. Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
    • Veterans' Preference documentation,if applicable, DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.
    • Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.
    Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.
    The application process is as follows:

    • You must have a login.gov account to sign into USAJOBS: https://www.usajobs.gov/Help/how-to/account/.
    • To begin the application process in USAJOBS, click the Apply Online button.
    • Answer the questions presented in the application and attach all required and supporting documentation.
    • You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date.
    • In addition to applying to this Job Opportunity Announcement, interested candidates are encouraged to express interest via DOE's ongoing virtual career fair, the Clean Energy Corps Applicant Portal, which allows hiring managers and subject matter experts to connect directly with interested applicants.
    You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: https://my.usajobs.gov/Account/Login. This option will no longer be available once the announcement has closed.
    To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
    If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://www.usajobs.gov/Help/
    If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.
    These positions are to be filled under the Infrastructure Investment and Jobs Act (IIJA - P.L. 117-58). This serves as a public notice for the use of the Direct Hire Authority in accordance with 5 U.S.C. 3327 and 5 CFR 330. Under this recruitment procedure, applications will be accepted for each location/ installation identified. There may or may not be actual/projected vacancies at the time of your application.

    Agency contact information

    Direct Hire Applicant Inquiries-Questions

    Email

    CEC-Questions@hq.doe.gov

    Address
    Loan Programs Office
    P.O. Box 5088
    Oak Ridge, TN 37831
    US

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. The status of your application will be updated in USAJOBS as it is evaluated.
    You can check the status by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application changes by logging into your USAJobs Account and editing the Notification Settings.
    You will be contacted directly if an interview is required.
    A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the Department of Energy from another Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive.
    A Relocation Incentive May Be Authorized for a Federal employee when the employee move, as directed by the Department of Energy (DOE), to a different location at least 50 miles away from the one where his/her position of record is currently located, due to a need of the DOE. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

To apply for this position, you MUST provide a complete application package which includes:

  • Your RESUMEshowing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
  • Cover Letter, optional, expressing additional information not covered in your resume.
  • Transcripts, if specific educational requirements are indicated in this job announcement. Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
  • Veterans' Preference documentation,if applicable, DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.
  • Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens- This direct hire public notice is to gather applications that may or may not result in a referral or selection.

Job Summary

JOB TYPE

Full Time

SALARY

$53k-66k (estimate)

POST DATE

01/21/2024

EXPIRATION DATE

05/15/2024

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The following is the career advancement route for Program Support Specialist positions, which can be used as a reference in future career path planning. As a Program Support Specialist, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Support Specialist. You can explore the career advancement for a Program Support Specialist below and select your interested title to get hiring information.