216 Network Support Specialist Jobs in Washington, DC
CONCERAS is Hiring a Network Support Specialist Near Washington, DC
- Provides technical guidance for directing and monitoring information systems operations.
- Implements and maintains network systems.
- Monitors network infrastructures and performs troubleshooting as issues arise.
- Monitors and responds to complex technical control facility hardware and software problems.
- Escalates issues as required to Tier III staff, and monitors issues through the trouble life cycle.
- Assists with updating standard operating procedures, network topology documentation, and other documentation.
- Documents activities in Remedy helpdesk and incident management system, as part of day-to-day operations and to support SLAs, reporting metrics, and key performance indicators.
- Performs IOS and software upgrades on network infrastructures.
- Ensures mid-shift SLAs are met and identifies trouble areas that could negatively impact the ability to maintain SLAs.
- Performs rack-mounting and de-installing communications equipment and associated cabling.
- Associates degree or equivalent training, and 3 years’ experience with voice, data and LAN/WAN communications systems.
- Operator/maintenance training or experience on various crypto equipment such as General Dynamics: KG-175D, KG-175A, KG-175F, KG-175G, KG-175X, C100, ViaSat: KG-250, KG-250X, KG-250XS, KG-255, IPS-250, and L3: KG-245X, KG-240A, KG-240
- Experience in the tech control environment.
- Basic electronics or computer repair skills.
- Technical writing skills.
- Ability to handle moderately complex assignments with little supervision and to determine methods to accomplish assigned tasks.
- Defense Red Switch Network (DRSN) experience.
- Experience with Service Now (SNow) ticketing system.
- Experience with HAIPE operating software called CHIMERA (Common HAIPE Interoperable Manager for Efficient Remote Administration)
- Technical training in computer science or related field.
- CCNA certification.
- Network or comparable certification.
- Experience repairing and terminating fiber optic cables.
- AutoCAD or Visio experience.
- Radio/satellite background.
- ITIL ® Foundation certification.
- Familiarity with DoS environment (data and voice networks, IT security systems, policies and procedures), Foreign Affairs Handbooks (FAHs), Foreign Affairs Manuals (FAMs) preferred.
Job Summary
Full Time
IT Outsourcing & Consulting
$80k-104k (estimate)
03/12/2024
05/14/2024
conceras.com
FAIRFAX, VA
25 - 50
2006
HARVEY NGUYEN
$5M - $10M
IT Outsourcing & Consulting
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The job skills required for Network Support Specialist include Troubleshooting, Installation, WAN, Network Support, Computer Science, Network Infrastructure, etc. Having related job skills and expertise will give you an advantage when applying to be a Network Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network Support Specialist positions, which can be used as a reference in future career path planning. As a Network Support Specialist, it can be promoted into senior positions as a Network Control Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Support Specialist. You can explore the career advancement for a Network Support Specialist below and select your interested title to get hiring information.
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