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Customer Support Specialist
Ultimate LLC Minneapolis, MN
$45k-56k (estimate)
Full Time | Wholesale 4 Weeks Ago
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Ultimate LLC is Hiring a Customer Support Specialist Near Minneapolis, MN

Job Description

Job Title: Customer Support Specialist

Responsibilities:

  • Input orders and quotes accurately into ERP system.
  • Address customer inquiries via phone, email, and in-person.
  • Handle high volume of requests efficiently.
  • Verify order details for accuracy.
  • Assist in issue resolution and invoice processing.
  • Collaborate with teams for timely solutions.

Requirements:

  • 3 years in customer service and order entry.
  • Comfortable in fast-paced environments.
  • Strong communication and organizational skills.
  • Ability to prioritize tasks effectively.
  • Proficient in Word, Excel, and ERP systems.

Additional Information:

  • Pay: $20-25/hr.
  • Schedule: Mon-Fri, 8am-4:30pm.
  • Location: Initially in-office in NE Minneapolis (hybrid schedule considered after 90 days)

Benefits:

  • Health, Dental, Life, and Vision Insurance
  • Employee Stock Ownership Program
  • Paid holidays and time off
  • Tuition Reimbursement
  • Career development & advancement opportunities

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

To apply please email your resume to mswayze@ultimatestaffing.com

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$45k-56k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

05/22/2024

WEBSITE

ultimategroup.uk.com

HEADQUARTERS

KEIGHLEY

SIZE

25 - 50

FOUNDED

2002

CEO

MARK JAMES NAISBITT

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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The job skills required for Customer Support Specialist include Customer Service, Customer Support, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Specialist job description and responsibilities

To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.

01/27/2022: Johnstown, PA

They are also responsible for conducting surveys on the products or services and communicating customer feedback.

01/30/2022: Chico, CA

A Customer Support Specialist will also replace products or process payment refunds as needed.

01/18/2022: Rockford, IL

They help customers with their queries and complaints.

02/18/2022: Richland, WA

Listen to customer complaints and provide adequate solutions for their problem via phone or email.

02/14/2022: San Diego, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Specialist jobs

Communication skills come as pretty much as a given, concerning customer support.

02/15/2022: Troy, NY

Make Connections and Give Compliments.

01/07/2022: Lompoc, CA

Ensure that customers understand the resolution and provide on-going education to customers.

01/11/2022: Spokane, WA

Compile and analyze customer requirements to give the best advice and resolve their query.

02/20/2022: Pensacola, FL

Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.

01/09/2022: Chattanooga, TN

Step 3: View the best colleges and universities for Customer Support Specialist.

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