76 Customer Support Specialist Jobs in Minneapolis, MN
Filtration Group LLC is Hiring a Customer Support Specialist Near Minneapolis, MN
- Partners effectively with the Territory Sales Manager to drive customer relationships.
- Identify, research, and resolve customer issues using Microsoft Business Central.
- Urgently and accurately responds to all customer requests including price quotes, samples, and additional inquiries.
- Partner with Supply Chain team to ensure communication with customers on issues with orders, etc.
- Create price quotations for standard items and partner with Engineering/Product Management for pricing on non-standard items.
- Acts as internal sales support for assigned territory to achieve or exceed sales quotas and goals.
- Maintain files of active customers, prospects, and former customers within territory.
- Creates purchase orders, invoices and return good memos and shares with the appropriate department for action.
- Drives sales of all Clear Edge products by actively prospecting and cold calling within designated territory.
- 5 years of customer service experience required.
- High School Diploma required.
- Bachelor’s degree preferred in Business or other related field.
- Experience with Microsoft Suite including Excel, Word, Outlook a required.
- Experience with Microsoft Dynamics Business Central a plus.
Other skills and abilities:
- Strong organizational skills.
- Go-getter attitude.
- Strong attention to detail.
- Ability to multi-task and act with urgency.
- Ability to problem solve.
- Ability to communicate effectively internally and externally.
Job Summary
Other
Durable Manufacturing
$48k-60k (estimate)
03/25/2024
06/29/2024
filtrationgroup.com
JOLIET, IL
7,500 - 15,000
2010
LAWRENCE OST
$1B - $3B
Durable Manufacturing
Related Companies
About Filtration Group LLC
Filtration Group is on a mission to make the world safer, healthier and more productive. With a passionate workforce, global footprint and world class engineering and manufacturing capabilities, we are driving innovation and developing solutions across a broad spectrum of applications in the fast-growing and rapidly-evolving global filtration industry. We are committed to maintaining an entrepreneurial culture built on a foundation of trust and in which our leaders exhibit a strong bias for action. The Company began in 2009 and has rapidly grown organically and through a thoughtful acquisition... strategy to be a global leader in the highly attractive filtration industry. Filtration Group has the broadest portfolio of solutions in the industry and has had a particular focus on building a leading platform of solutions focused on the Life Sciences and Indoor Air Quality end markets which are rapidly growing in the current market environment. Filtration Group operates across a wide variety of attractive end markets and produces mission critical products with high replacement rates. Over 80 percent of the Companys revenue comes from replacement / consumable products, many of which are specified into customers products or processes. With revenues of $1.6 billion, Filtration Group is consistently recognized as the fastest growing and one of the largest filtration businesses in the world and has a global footprint of 130 facilities in 25 countries. Filtration Group has approximately 7,500 employees who are united in their Mission to make the world safer, healthier and more productive. Filtration Group is an affiliate of Madison Industries, one of the largest and most successful privately held companies in the world. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value. Learn more at www.madison.net.
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The job skills required for Customer Support Specialist include Customer Service, Customer Support, Transportation, Communicates Effectively, Pricing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
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