182 Customer Service Specialist $20-23 Jobs in Minneapolis, MN
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Ultimate LLC is Hiring a Customer Service Specialist $20-23 Near Minneapolis, MN
Job Description
Job Duties/Description:
- Answer customer service emails, answering product inquires and managing complaints appropriately
- Serve as the link of communication between customers, retailer and representative to our internal teams
- Prepare regular reports of progress and forecasts
- Answer phone calls - providing order information, placing orders and taking payments
- Tracking orders and communicating with carriers
- Processing returns - providing shipping labels, checking in returns, issuing refunds
- Using various software and systems to record customer interaction and solutions
- Communicating with team and management to identify and discuss any potential improvements, consistent issues and concerns, trends, etc.
- Assist with general customer service tasks
Requirements:
- Must be ok with dogs as the Manager's bring their dogs in the office weekly
- Previous B2C (business to consumer) customer service experience in an office setting is required
- Ability to work independently and in teams
- Ability to learn, retain, and relay product knowledge
- Solution-based problem solving skills
- Flexible with job duties - with this being a small office everyone helps one another out as things get busy!
- Experience with SAP is great but can be taught
Additional Info:
- Pay range: $20-$23/hr depending on experience
- Schedule: Monday-Friday 8am-5pm, Summer time you'll have half day Fridays!
- Location: In-office for training and then flexible
- Interview: 1 Microsoft Teams interview with hiring manager
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to aboushek@ultimatestaffing.comJob Summary
Full Time
Wholesale
$45k-56k (estimate)
04/04/2024
04/30/2024
ultimategroup.uk.com
KEIGHLEY
25 - 50
2002
MARK JAMES NAISBITT
$10M - $50M
Wholesale
Related Companies
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Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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