53 IT Support Specialist Jobs in Nashville, TN
Tri Star Sports & Entertainment Group is Hiring an IT Support Specialist Near Nashville, TN
Position Summary
Job Essentials, Responsibilities, Duties
- Provide technology support for users and the organization, including troubleshooting for internal business applications and software, hardware, and networking technology (switches, routers, wireless).
- Support new hire onboarding, including setup new hire profiles, imaging computer, workstation setup, and train on the tech support process.
- Respond to user requests (IT tickets) in accordance with SLAs for service, troubleshoot problems, and follow through to resolution.
- Manage and configure all connection settings for meetings in conference rooms.
- Install software upgrades to continuously improve tech performance.
- Perform research and evaluate products to assist in selection and purchase of equipment and installation or update of systems.
- Maintain inventory records and documentation for equipment, including workstations, laptops, cell phones and physical infrastructure and network hardware
- Document all technical service request information from beginning to end including knowledge base updates, engineering details
- Manage, update, and train users on IT policy, procedures, and standards.
- Ability to reliably travel to Tri Star Dickson office as needed.
- Provide virtual support to Tri Star Dickson and Tri Star West Hollywood.
- Manage and coordinate contract IT team in West Hollywood, when needed.
- Maintain tracking for technology inventory, including software, licensing, renewals, user information and domains, to ensure proper planning and compliance.
- Work with technology partners to create and continuously improve upon business processes using technology.
- Develop professionally by means of training and certifications.
- Work with MSP and cybersecurity partners to provide the highest of security and resiliency at all times for all users.
- Take initiative to determine how a system should work and how changes in conditions, operation and the environment will affect outcomes, the types of tools and equipment needed to perform task.
- Assist with related special projects.
- Perform ad-hoc projects as assigned.
- Other duties as assigned.
Specific Job Knowledge, skills, and Abilities
- Strong written and verbal communication skills with the ability to interact across the organization.
- Extremely detail-oriented to create accurate and timely reports.
- Strong work ethic with a positive attitude & a fit with the company’s culture & values.
- Ability to multi-task and quickly problem solve
Qualifications
- BS/BA degree in computer science or AA/AS degree in computer or tech related field.
- 3 years of relevant IT experience.
- Experience in tech support for workstations, laptops, physical hardware support, Windows 10/11, and M365 apps, and cyber security awareness
- Ability to stand, walk, and handle weights of 10-50 lbs.
- Requires good hand-eye coordination, overall, physically dexterity and visual acuity to use keyboard, operate equipment, and read technical information.
- Ability to reliably report to Tri Star office(s)
Tri Star Core Values
Job Summary
Full Time
$71k-88k (estimate)
03/16/2024
05/15/2024
team-tristar.com
Los Angeles, CA
100 - 200
Related Companies
The job skills required for IT Support Specialist include Initiative, Computer Science, Verbal Communication, Troubleshooting, Communicates Effectively, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
12/31/2021: Little Rock, AR
These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
03/08/2022: San Jose, CA
IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
12/13/2021: Brockton, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
02/07/2022: Bridgeport, CT
Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
Step 3: View the best colleges and universities for IT Support Specialist.
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