JOB TITLE. Sales Support Specialist. FLSA STATUS. Exempt. DEPARTMENT. Public Sales & Marketing. REPORTS TO. EVP Sales & Marketing. SUPERVISORY RESPONSIBILITIES. No. JOB LOCATION. Remote. TRAVEL. 75-80%. ESSENTIAL DUTIES & RESPONSIBILITIES. Providing assistance during the sales process for all new opportunities. Learning all software solutions to become a subject matter expert in all. Becoming proficient in providing demonstrations of all software...
JOB TITLE: Technical Support Engineer. DEPARTMENT: Technical Support. REPORTS TO: Technical Support Manager. SUPERVISORY RESPONSIBILITIES: No. JOB LOCATION: Remote. . SUMMARY OF POSITION. The Technical Support Engineer is a dynamic and energetic individual that plays an important role by being the first point of contact for issues reported by our customers on our software products, in a timely and professional manner with a deep commitment to...
JOB TITLE. Senior Solution Consultant – Law & Justice. DEPARTMENT. Enterprise Solutions. REPORTS TO. Enterprise Services Director – Law & Justice. SUPERVISORY RESPONSIBILITIES. No. JOB LOCATION. Remote. TRAVEL. Up to 20%. . SUMMARY OF POSITION. A Senior Solution Consultant within our Law and Justice Professional Services Practice will work closely with our customers to understand their requirements and configure our software solutions to meet cus...
JOB TITLE. Residuals Analyst. DEPARTMENT. Merchant Accounting. REPORTS TO. Direct of Merchant Accounting. SUPERVISORY RESPONSIBILITIES. No. JOB LOCATION. Nashville, TN. TRAVEL. 0-10%. SUMMARY OF POSITION. This teammate will be responsible for the calculation of monthly residuals, commissions and bonuses as well as managing, from end-to-end, the timely distribution of payments to i3 Verticals’ independent sales reps. Related tasks include monthly...
JOB TITLE: ERP Support Analyst. DEPARTMENT: Public Sector. REPORTS TO: Director of Support. JOB LOCATION: Temple, GA. TRAVEL: 0% - 15% travel required. ESSENTIAL DUTIES & RESPONSIBILITIES. Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients. Build and maintain effective relationships with team members, management, in-house software developers...
JOB TITLE. Solution Consultant. DEPARTMENT. Enterprise Solutions - Transportation. REPORTS TO. Associate Director - Enterprise Solutions. JOB LOCATION. Remote – U.S. Based. TRAVEL. up to 20%. . SUMMARY OF POSITION. The. Solution Consultant. gathers customer motor carrier and motor vehicle services business requirements and helps the technical team design solutions to meet customer needs. Ensures all assigned work functions per the design. Assures...
JOB TITLE. Project Manager. DEPARTMENT. Enterprise Solutions - Utilities. REPORTS TO. Professional Services Manager. JOB LOCATION. Remote. TRAVEL. Up to 20%. . SUMMARY OF POSITION. A Project Manager within Enterprise Services plans, directs, and coordinates activities and team resources for Professional Services implementation projects to ensure goals and objectives of the project, company, and customer are accomplished within prescribed timeline...
JOB TITLE. Customer Renewals Manager. FLSA STATUS. Exempt. DEPARTMENT. Enterprise Solutions. REPORTS TO. VP of Operations – Enterprise Solutions. SUPERVISORY RESPONSIBILITIES. No. JOB LOCATION. Remote. TRAVEL. Up to 10%. ABILITIES. Proactively manage the renewal process for software licenses, subscriptions, and perpetual renewals. Review upcoming renewals and initiate renewal discussions with customers well in advance of expiration dates. Coordin...
JOB TITLE. Accounting and Operations Associate. DEPARTMENT. POS. REPORTS TO. i3 POS Director of Finance. SUPERVISORY RESPONSIBILITIES. No. JOB LOCATION. San Diego, CA Office. . . SUMMARY OF POSITION. This position is responsible for supporting the administrative needs of the company. The position will have an emphasis in accounting and be cross trained to support Sales Coordination, Contracts and any other administrative needs as directed. . ESS...
JOB TITLE. Director of Court Process. FLSA STATUS. Full Time. DEPARTMENT. Justice Tech. REPORTS TO. VP of Justice Tech. SUPERVISORY RESPONSIBILITIES. Indirect leadership responsibilities. JOB LOCATION. Remote. TRAVEL. Up to 50%. ESSENTIAL DUTIES & RESPONSIBILITIES. To set the long-term vision and strategy for the company’s products and communicate this strategy to all of the relevant participants and stakeholders. Ability to achieve product visio...
JOB TITLE. CX IT Systems Engineer. REPORTS TO. CX IT Team Lead. JOB LOCATION. Piney Flats, TN. TRAVEL. less than 10%. . SUMMARY OF POSITION. The role of Client Systems Administrators primarily revolves around managing client-facing infrastructure, encompassing physical and virtual servers, routers, VPNs, and related components. These administrators also serve as a point of escalation for application specialists, addressing server-side issues and ...
