About Us:
321 Drive is a reputable automotive dealership committed to excellence in customer service and vehicle quality. Specializing in acquiring vehicles from auctions, we pride ourselves on meticulous preparation for resale and ensuring customer satisfaction through exceptional service.

Job Description:
We are seeking a detail-oriented and customer-focused individual to join our team as an Automotive Administration and Customer Service Coordinator. In this role, you will play a pivotal part in the administrative processes related to vehicle acquisition, preparation, and customer service.

Key Responsibilities:

• Vehicle Acquisition and Preparation:
• Coordinate with auction houses to deal with inspections and arbitrations.
• Collaborate with the service department to oversee vehicle preparation, including detailing and minor repairs.
• Source parts from different vendors or markets.
• Customer Service:
• Serve as the primary point of contact for customer repair requests and inquiries.
• Facilitate service appointments and provide accurate estimates for repair costs.
• Ensure clear communication with customers throughout the repair process, addressing concerns and providing updates as needed.
• Administrative Duties:
• Maintain meticulous records of vehicle inventory, transactions, and repair orders.
• Assist in financial management tasks such as invoicing and billing.
• Ensure our website has the right inventory and photos updated at all times.
• Customer Relationship Management:
• Cultivate positive relationships with customers, prioritizing their needs and ensuring satisfaction with our services.
• Address customer inquiries and concerns professionally and promptly, striving to exceed expectations.

Qualifications:

• Previous experience in automotive administration, customer service, or related fields preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and dealership management software preferred.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Familiarity with automotive industry terminology and processes is advantageous.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment within a reputable dealership.

Hours/Schedule:
Monday through Friday from 8am-6pm

How to Apply:
If you are passionate about the automotive industry and possess the necessary skills to excel in this role, we invite you to apply. Please submit your resume and a cover letter detailing your qualifications and relevant experience on Indeed.

Job Type: Full-time

Pay: $800.00 - $1,000.00 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Nashville, TN 37209: Relocate before starting work (Required)

Work Location: In person