Thompson Heating & Air Conditioning is looking for a dynamic Administrative Assistant with a passion for serving customers, stellar communications skills, proven ability to multi-task in high-volume environments, with previous HVAC experience preferred.

To be considered, applicants must possess the following qualifications:

• Previous HVAC experience preferred
• Professional appearance
• General bookkeeping knowledge
• High school diploma or equivalent (Associates degree preferred)
• Proficient in all MS Office applications
• Independent and demonstrate impeccable organizational skills
• Stellar customer service skills
• The ability to flawlessly juggle multiple priorities in a stressful environment
• The ability to cultivate and maintain strong relationships with clients and technicians
• A clear and professional speaking voice
• The ability to type 30-WPM with accuracy
• Strong interpersonal skills to effectively communicate with both internal and external clients with a positive and friendly attitude
• Prioritize work activities based upon financial impact to desired business goals
• Experience with financial accounting systems preferred (Sage experience is a bonus)
• Reliable past work history and excellent references

Responsibilities:

• Answer incoming make outgoing phone calls and coordinate/schedule service calls, estimates and inspections
• Administer Service Work Orders, Sage software Accounts Payable and Accounts Receivable
• Price parts and equipment for job cost

• Reconciles and processes invoices for all service requests daily
• Process Deposits & Credit Cards
• Prepare and submit service billings in a special invoice format as defined by individual customer account requirements
• Ensures that all customer account information is accurate to support call management activities
• Supports administration and resolution of warranty claims
• Handling A/R issues professionally by determining appropriate actions for a timely resolution
• Processes purchase orders, invoices, credits, and bills, as necessary

If you qualify for this position and are looking for a career, not just a job, please contact James or come in and apply in person at 3418 Girard Blvd NE, Albuquerque, NM 87107.

In return, we offer a competitive compensation package that includes vacation and health insurance as well as profit sharing. We also offer a phenomenal work environment with unlimited opportunities to learn and grow.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Experience:

• HVAC Administrator/ Scheduler: 1 year (Required)

Work Location: In person