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At Think Bank, we're on a mission to help our customers build a better financial life. As a Customer Service Representative (CSR) you will work alongside uniquely approachable colleagues, in a welcoming environment that's rooted in a razor-sharp focus on customers and a passion for teamwork.
As a CSR you will work in a fast-paced environment handling incoming customer calls. You will greet customers over the phone and actively engage in conversation with them to understand their banking needs and recommend appropriate products and services.
You will work closely with other Think departments to resolve customer concerns ensuring a seamless and positive customer experience. You will stay up to date on technical knowledge and skills to continue to advance the changing delivery channels of the customer experience such as Think Online, online Conversations, Mobile Wallets, Mobile Deposits and more.
Additional responsibilities and duties of a CSR include:
Education and Experience requirements:
Schedule: This is a part-time position working 24 hours/week. The hours for this role will range from 8:00 AM - 6:00 PM Monday through Friday, and some Saturdays from 8:45 AM - 12:45 PM.
Benefits: The position is eligible for a full benefits package including:
Think's open culture empowers employees to provide the best financial care to customers every single day. Our professional compensation plan is passionate about quality of business outcomes and helping customers achieve peace of mind. We are not focused on quantity, as compensation is not directly related to the number of accounts opened or volume produced.
Think Bank is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Full Time
Banking
$35k-44k (estimate)
04/26/2023
05/10/2024
thinkbank.com
APPLE VALLEY, MN
200 - 500
Private
$10M - $50M
Banking
Think Mutual Bank is a provider of personal, business and mortgage banking services.
The job skills required for Customer Service Representative (Phone Banker) include Customer Service, CSR, Products and Services, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Phone Banker). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Phone Banker). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (Phone Banker) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Phone Banker), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Phone Banker). You can explore the career advancement for a Customer Service Representative (Phone Banker) below and select your interested title to get hiring information.