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We are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position.
BenefitsAnnual Base Salary Commission Bonus Opportunities
Paid Holidays
Base Salary with Commissions
Bonus Opportunities
Paid Time Off (PTO)
Weekends Off
401K Plan
Career Development & Growth
Team Building Activities
Responsibilities
Process customer policy change requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity.
Answer incoming phone calls on the first ring.
Be outstanding at relationship building.
Maintain client relationships with follow up phone calls.
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Strong communication skills, both oral and written.
Driven and goal-oriented individual.
Flexible Schedule
Career Growth Opportunities
Ask each customer for referrals and explain our referral program.
ResponsibilitiesOur Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects. Expect to prospect for new clients via phone calls, internet leads, walk-ins and other creative ways.
RequirementsInsurance industry or sales experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. You will have to get property/casualty/life licensed. Bi-lingual is a plus.
Full Time
$42k-55k (estimate)
04/30/2024
05/15/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.