Job Description. Manage airport shuttle operations by delivering an excellent customer experience while managing scheduled trips, passenger capacity, fleet and team assignments in a dynamic, fluid environment while ensuring compliance with corporate and Department of Transportation (DOT) regulations. ROLE AND RESPONSIBILITIES. Assume lead of shift, take report from prior shift focusing on contiguous safe operations. Trip capacity management to in...
Job Description. Customer care agents respond to passenger inquiries via phone or in person managing and scheduling reservations, all while providing an excellent customer experience. Responsible for directly monitoring, coordinating and overseeing the daily scheduled route operation of the vehicle. What You’ll Do. Identify and resolve customer inquiries. Assist customers with new reservations in person and over-the-phone. Assist customers with c...
Job Description. Manage airport shuttle operations by delivering an excellent customer experience while managing scheduled trips, passenger capacity, fleet and team assignments in a dynamic, fluid environment while ensuring compliance with corporate and Department of Transportation (DOT) regulations. ROLE AND RESPONSIBILITIES. Assume lead of shift, take report from prior shift focusing on contiguous safe operations. Trip capacity management to in...
Job Description. Dispatch Operations supports shuttle operations by delivering excellent customer service while managing scheduled trips, vehicle and staff assignments, including responding to vehicle issues, staffing changes, passenger volume changes for daily scheduled airport shuttle route operations. What You’ll Do. Ensure fleet is fueled, cleaned, and departs on time from all locations. Oversee that all shuttle trips have adequate staffing s...
Job Description. Customer Care Agents respond to passenger inquiries via phone or in person managing and scheduling reservations, all while providing an excellent customer experience. Responsible for directly monitoring, coordinating and overseeing the daily scheduled route operation of the vehicle. What You’ll Do. Identify and resolve customer inquiries. Assist customers with new reservations in person and over-the-phone. Assist customers with c...
Job Description. Customer Care Agents respond to passenger inquiries via phone or in person managing and scheduling reservations, all while providing an excellent customer experience. Responsible for directly monitoring, coordinating and overseeing the daily scheduled route operation of the vehicle. What You’ll Do. Identify and resolve customer inquiries. Assist customers with new reservations in person and over-the-phone. Assist customers with c...
Job Description. Answer customer inquiries, assist walk-in customers. Take new reservations from callers and walk-ins. Provide excellent customer service. Work varied shifts as needed. Perform other duties as required. Job Requirements. Qualifications and Education Requirements. High School diploma or equivalent. 1 – 2 years previous customer service or dealing with the public. 1 year handling multiple phone lines. Software experience with Word, ...
Job Description. Answer customer inquiries, assist walk-in customers. Take new reservations from callers and walk-ins. Provide excellent customer service. Work varied shifts as needed. Perform other duties as required. Job Requirements. Qualifications and Education Requirements. High School diploma or equivalent. 1 – 2 years previous customer service or dealing with the public. 1 year handling multiple phone lines. Software experience with Word, ...
Job Description. Dispatch Operations supports shuttle operations by delivering excellent customer service while managing scheduled trips, vehicle and staff assignments, including responding to vehicle issues, staffing changes, passenger volume changes for daily scheduled airport shuttle route operations. What You’ll Do. Ensure fleet is fueled, cleaned, and departs on time from all locations. Oversee that all shuttle trips have adequate staffing s...
