The Mom Project is Hiring a Remote Technical operations support(100% remote, location specific)
Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. We are seeking an Operations Associate on a contract basis to help support our Customer’s business needs. This role will support the Operations Manager in ensuring that different departments in the company are aligned. The Operations Associate acts as direct support on the company’s processes, improvements, and internal or external initiatives. This role is 100% remote to these locations: Baltimore, MD, Boston, MA, Houston, TX, Los Angeles, San Diego, and Menlo Park, CA. Candidates must be able to work PST hours. What You'll Do: Help demonstrate the Customer's commitment to security within the company Understand the concepts of access controls and the ability to uphold access management principles and commitments Evaluate access requests and provide access to internal and external tools Assess and recommend improvements to access management and enforcement tools Help identify, organize, and remedy excessive permissions Assist in maintaining standard operating procedures for provisioning access to sensitive data Understand technical implementation details necessary to manage access to custom-built tools Understand the security policies and protections while being able to communicate them to audiences with varying technical knowledge Assist with daily activities and functions of the team to maintain the policy, compliance, and risk management commitments Work, coordinate, and collaborate with a globally distributed team Join an on-call rotation to field urgent and important requests Provide Tier 1 support to third-party security, policy, risk, and compliance projects and programs Must-Haves: Quality review/quality assurance experience Passion for information security and how to protect over 2 billion users Basic knowledge of concepts related to information security Experience with user provisioning and access management processes Familiarity with standard operational procedures (SOPs) - executing, contributing to, and creating them Experience evaluating, prioritizing, and fulfilling operational requests with an eye on quality and efficiency Understands automation and seeks opportunities to implement it where appropriate Excellent communication skills Demonstrated ability to work independently and effectively with individuals across various levels Experience with assisting in collecting and analyzing data Ability to collaborate within a team and with cross-functional partners Willingness to work on weekends Education: A Bachelor's degree is preferred Hours & Location: M-F, 40 hours/week. This role will be 100% remote and candidates must be able to work PST hours. Possible weekend requirement All applicants applying for U.S. job openings must be legally authorized to work in the United States and must have US residency at the time of application. Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements) Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefits Program Accrued PTO: Up to 15 days per 12 months on assignment New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply) Remote Options: The position is 100% remote to the locations below: Baltimore, MD Boston, MA Houston, TX Los Angeles, CA ($22.47 - $37.47) San Diego, CA ($20.33 - $35.33) Menlo Park, CA ($25.54 - $40.54)