113 Service desk technician Jobs in Las Vegas, NV
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The Intersect Group is Hiring a Service desk technician Near Las Vegas, NV
Job Title : Service Desk Technician
Schedule : REMOTE
Wednesday-Friday 1pm - 10pm PST, Saturday & Sunday 8am-5pm PST
Duration : Open-ended Contract
Job Description :
This person will be providing 1st level phone support to the workers in the Data Center located in Las Vegas. They will be working remotely but will need to go onsite here and there to physically fix any issues;
they will have an engineer from the Infrastructure team partnering with them remotely to walk them through the resolution.
Will mainly be networking and server issues they'll be working on.
Position Requirements :
- Three years of equivalent working knowledge.
- Minimum one to three years’ experience in PC software and hardware support in a corporate environment.
- Familiar with ITIL framework.
- Beginning to intermediate knowledge of the administration, installation and troubleshooting of Microsoft Windows 10 and Windows 11.
- Beginning to intermediate knowledge for installation and troubleshooting of the following software suites : Adobe, Microsoft Office, and other productivity suites.
- Familiar with the administration and support of clearing house platforms.
- Familiar with Active Directory administration, including the creation of domain and exchange accounts.
- Excellent troubleshooting skills over the telephone.
- Good interpersonal skills and attention to customer service.
- Ability to work effectively in a fast-paced environment.
- Ability to communicate effectively.
- Able to provide first class customer service to both internal and external customers.
- Able to effectively prioritize incidents and service requests.
- Able to work flexible hours based on business demands off business hours, On-Call support, and weekends as necessary .
- Able to work in a hybrid environment.
- Able to lift 50lbs.
- Must have valid driving license and car.
How to Catch our Eye :
- Experience in a Data Center environment.
- Experience with network cabling.
- Experience with basic Windows and Linux servers.
- Able to differentiate network devices and servers.
Last updated : 2024-02-27
Job Summary
Full Time
$50k-62k (estimate)
02/29/2024
04/11/2024
intersectent.com
MENLO PARK, CA
200 - 500
2006
Public
JAS DARRAH
$50M - $200M
Related Companies
About The Intersect Group
Intersect ENT is a California-based medical technology company that designs and manufactures steroid-releasing implant devices for the treatment of chronic sinusitis.
The job skills required for Service desk technician include Troubleshooting, Customer Service, Service Desk, Active Directory, Microsoft Office, Microsoft Windows, etc. Having related job skills and expertise will give you an advantage when applying to be a Service desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service desk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service desk technician positions, which can be used as a reference in future career path planning. As a Service desk technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service desk technician. You can explore the career advancement for a Service desk technician below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Desk Technician jobs
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Step 3: View the best colleges and universities for Service Desk Technician.
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