Responsibilities
Process Management

• Execute on SVB’s contingent labor category strategy by fulfilling the program office’s processes with attention to quality.
• Support day to day operations of the contingent labor program office.
• Execute on processes to on and off-board contingent resources.
• Conduct data entry to maintain accurate records of SVB’s contingent workforce. This role will be responsible for the data integrity of the contingent workforce population.
• Serve as the first level escalation point for contingent worker support and issue resolution.
• Perform Consultant Categorization Review and validation as part of the Consultant Onboarding process.
• Compliance
• Design and conduct contract compliance testing to confirm SVB’s terms and conditions are met as expected.
• Conduct planned and ad hoc audits on controls between SVB and its contingent labor vendors.
• Identify, report on, and remediate non-compliance.

Cross-Functional CollaborationReporting and AnalysisExperience

• Develop and maintain positive and productive relationships with our internal and external stakeholders.
• Interface between hiring managers and global consulting vendors, ensuring SVB’s requirements are met by our external vendors.
• Support the creation of reporting and presentations to senior leadership.
• Perform assessments of the supplier base by analyzing attrition, resource demographics, quality of output, skills and fulfillment.
• Success as a self-directed contributor, with the ability to define, execute and deliver solutions that meet the needs of a cross-functional team.
• Experience implementing / managing contingent labor / contingent workforce solutions.
• Cross-functional stakeholder management.
• Previous experience supporting or working at a financial institution is preferred.
• This position will routinely work with and interact with high level business leaders, legal staff and various SVB support teams during their collection of information necessary to support selection of a supplier.
• Procurement expertise, communication, negotiation, attention to detail, time management and computer proficiency are required.
• Skills include but are not limited to collaborating with suppliers, assessing, and anticipating company procurement needs, and other Contingent Labor driven requests.

Job Type: Contract

Salary: $21.13 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Recruiting: 1 year (Preferred)
• Cient Onboarding: 1 year (Required)
• Deposit: 1 year (Required)
• Transaction: 1 year (Required)
• Client facing: 1 year (Required)
• Client services: 1 year (Required)
• Banking: 1 year (Required)
• Finance: 1 year (Required)

Ability to Commute:

• Phoenix, AZ 85040 (Required)

Ability to Relocate:

• Phoenix, AZ 85040: Relocate before starting work (Required)

Work Location: In person