416 account manager Jobs in boston, ma
Crayon is Hiring an Account Manager Near Boston, MA
Responsibilities:
- Drive the renewal process for existing accounts and identify opportunities for account expansion
- Build and maintain strong, long-lasting customer relationships. Act as a main point of contact between the company and its clients
- Work closely with customers to understand their needs and goals, and articulate the value proposition of our products or services to meet those requirements
- Collaborate with internal teams to ensure customer success and satisfaction. Coordinate with Customer Success, Customer Support, and Product Teams as needed
- Address customer concerns and issues promptly, working towards resolutions that align with both customer satisfaction and company objectives
- Forecast and track key account metrics within your book of business
- Customer Service Mindset. You love customers! You love working with them directly. You are energized by delivering a customer experience they can't stop raving about
- Get Stuff Done. You are motivated, dedicated, and love getting into the details. You actively embrace hard work and obsess about GSD for our customers
- Experience. You have relevant experience in Account Management and/or Customer Success. This is likely 3 years owning a book of business and driving renewals and expansion as an AM, CSM, or Account Executive
- Great Communication & Executive Presence. You're comfortable presenting to and engaging executives and can speak to how Crayon fits into strategic goals and initiatives with credibility
- High Wattage. You love a good challenge, learning new skills, embracing the latest technology, and are actively looking to grow your experience and career
- Team Player. High emotional intelligence is just how you operate. You enjoy working in a team environment and supporting others in pursuit of common goals. You strive to not only improve yourself but also those around you
Crayon offers a competitive salary, equity, medical, dental, vision, 401k, generous paid parental leave, take-what-you-need paid time off, and an inclusive culture. Learn more about Crayon's benefits.
Crayon is committed to building a workplace that welcomes and encourages diverse perspectives, because we know that the most successful teams are diverse teams. We are an equal opportunity employer and prohibit discrimination and harassment of any kind.Crayon's competitive intelligence platform enables businesses to capture, analyze, and act on everything happening outside their four walls. Named an industry leader by Forrester and G2, Crayon's software is trusted by hundreds of leading businesses to keep up with competitor information - external messaging and positioning, product and pricing changes, hiring plans, go-to-market strategies, and more. Crayon's platform then helps businesses act on this information, increasing sales win rates, improving marketing performance, informing product strategies, and driving revenue.
Job Summary
Full Time
$93k-126k (estimate)
04/24/2024
05/11/2024
crayon.com
DALLAS, TX
1,000 - 3,000
2002
GLENN ORCUTT
$5M - $10M
Software & Cloud Computing
Related Companies
About Crayon
We help our customers build the commercial and technical foundation for a successful digital transformation journey. We do this through a reliable services framework allowing our customers to right-size and optimize their IT estates throughout the entire lifecycle to unlock technological potential and innovation while saving costs. Headquartered in Oslo, Norway, Crayon has over 1900 employees across approximately 50 locations worldwide.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.
