Serious inquiries only. No phone calls.
Night Auditors must have open availability, including weekends, and must be flexible.
Experience in Hospitality or Customer Service preferred but not required.

Guest Service Agents are the front line to our customers.

Job Description
. Greets, registers, and assigns rooms to guests.
· Handles confidential information, including guest records, with a high degree of integrity.
· Promptly and effectively deals with guest requests and complaints.
· Answers and routes calls as appropriate; takes guest messages with accuracy.
· Responsible for cash drawer contents and transactions during shift.
· Maintains accurate records including cash flows, registration cards, reservation cards, and property walks.
· Answers inquiries pertaining to hotel services, registration of guests, and travel directions.
· Records pertinent guest information in the pass on log.
· Ensures common area/lobby is clean

Job Types: Full-time, Part-time

Pay: $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 2 years (Required)

Work Location: In person