The Guest Services Night Auditor reconciles all hotel cashier transactions, ensures the accuracy of folio billing, posts revenue to appropriate accounts, and compiles various management reports. Oversees and coordinates front office operations during the hotel overnight shift. Being a Guest Services Night Auditor may require an associate's degree. Checks guests in and out, answers front desk telephone and resolves guest service and billing issues as needed. In addition, Guest Services Night Auditor typically reports to a manager or head of a unit/department. Being a Guest Services Night Audito ...r works under moderate supervision. Gains or has attained full proficiency in a specific area of discipline. Working as a Guest Services Night Auditor typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.More Show Less
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Position. Night Auditor. Reports To. Guest Service Manager, Rooms Director. COMPANY OVERVIEW. Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued...
POSITION SUMMARY. Provide fast and effective customer service at all times. Check guests in and out while following all established procedures and policies. Ensure guests receive great service throughout their stay. ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING. Act as the ambassador of the hotel. Provide information to guests on all aspects of the hotel, including the pool location, ...
SUMMARY. A Night Auditors is the front line of front desk operations attending to all guest assistance, check-ins, check-outs, and occasionally parking lot support. Night Auditors are also responsible for ensuring documentation such as registration cards are provided to and completed by their guests and address any balances owed for services or goods. Night Auditors also review room, package, and fee revenue to ensure totals are accurate for the ...
SUMMARY. A Night Auditors is the front line of front desk operations attending to all guest assistance, check-ins, check-outs, and occasionally parking lot support. Night Auditors are also responsible for ensuring documentation such as registration cards are provided to and completed by their guests and address any balances owed for services or goods. Night Auditors also review room, package, and fee revenue to ensure totals are accurate for the ...
We are looking for a Guest Relations Agent to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Guest Relations Agent. Guest Relations Agent responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will make sure our front-desk staff, including Receptionists and Concierges, offer stell...
