Job Duties. Make Reservation for same day and future guest. Have knowledge of hotel room types and locations. Check In and Check Out. Run night audit and verifying all shift work. Updating housekeeping. Work with Maintenance to handle guest issues. Display excellent customer service and problem handling skills. Maintains customers’ privacy. Dress professional always being in uniform. Performs other duties as assigned. Previous hotel-related exper...
Job Summary. The primary duties of the night auditor are to check front office, restaurant and bar accounting records for accuracy, post and balance charges and settlements in a timely and efficient manner and compile information for the financial records. Assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. Essen...
Key Responsibilities. Guest Services. Greet and welcome guests with a friendly and professional demeanor. Handle guest check-ins and check-outs efficiently. Address guest inquiries, requests, and complaints promptly and courteously. Provide information about hotel amenities, services, and local attractions. Reservations and Registration. Process guest reservations, cancellations, and modifications accurately. Ensure all guest information is corre...
We're seeking a passionate Guest Experience Specialist for our dual property hotel, where you'll provide exceptional service across two distinctive environments. Elevate your career in hospitality with us. Our brand-new hotel conveniently located at the Reston Town Center Metrorail Station, AC Hotel and Residence Inn Reston will open in October 2024 with 267 rooms including a Rooftop Bar and full service Restaurant servicing breakfast, full and d...
Introduction. We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced envi...
Overview. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility wi...
General Purpose. Assure the highest possible level of guest satisfaction. Responsible for running nighty audits and daily reports for the lodging department. This is an overnight position. Essential Duties/Responsibilities. Demonstrates and promotes a strong commitment to providing the best possible experience for our guests, homeowners and employees. Processes guest reservations, registrations, payments, and departures. Handles collection effort...
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service. Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today. Compensation. $16 - $18 hourly. Responsibilities. Reconcile all...
