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The Cisco EA Customer Success Manager will onboard and guide customers in their designated alignment to ensure retention and growth through the life cycle of their Enterprise Agreement (EA) or other software contracts up until their renewal date. The Cisco EA Success Manager will work with Cisco software and Enterprise Agreement customers to create Customer Success Plans to drive adoption, expansion, and services for their Cisco Enterprise Agreements.
This position is a remote position that may be required to report to Austin, TX or Somerset, NJ as required for business needs as determined by SHI management.
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Include, but are not limited to:
Full Time
Wholesale
$100k-141k (estimate)
03/21/2024
03/20/2025
shi.com
FOXBORO, MA
3,000 - 7,500
1989
THAI LEE
$200M - $500M
Wholesale
When you work with SHI, you'll gain access to 5,000 ridiculously helpful and knowledgeable technical specialists across the globe to help deliver against your IT and business needs, helping you build strategies and solutions that will drive innovation, collaboration and security all with cost optimization as the #1 priority. Our experts will help you select, deploy and manage the very best solutions that our 15,000 technology partners have to offer, complemented with a growing portfolio of SHI consultancy and managed services. Whether it's streamlining the business of IT with innovative e-com...merce, fulfillment and IT asset management solutions, helping you build hybrid data center and storage solutions, securing your growing diversity of data and assets or building a truly collaborative digital workplace, SHI has got your back at every stage of the technology lifecycle. In addition to being a leader in the industry, SHI is ranked #67 on Forbes Best Employers for Diversity 2020, and #38 on Forbes Americas Largest Private Companies 2019.
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