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Zilliant powers intelligent B2B commerce with our industry-leading price optimization and sales guidance software. Our data science, cloud-native software, and passion for customer success deliver the highest ROI, fastest time to value, and highest customer satisfaction. If you’re ready to make an impact at a growing company that values the time, input, and effort of each of its employees, we’re eager to connect with you!
Zilliant is looking for a dynamic Enterprise Customer Success Manager to join our dedicated Customer Success team. As an Enterprise Customer Success Manager, you will be responsible for ensuring our clients derive maximum value from our premier pricing SaaS solutions. You'll guide customers through onboarding, provide strategic account management, deliver ongoing education and engagement, drive renewals and expansions, and serve as the voice of the customer within Zilliant. You'll work closely with our clients' key stakeholders, including executives, pricing managers, and sales teams, to understand their business objectives and help them achieve success with our platform.
What You’ll Do:
Who You Are:
What You’ll Need:
What You’ll Enjoy:
Zilliant is a proud Equal Opportunity Employer (EOE) and provides an environment of diversity, equality, and inclusion (DEI) to all employees and applicants, regardless of a person’s age, race, color, physical or mental disability, genetic information, gender, gender identity or expression, marital status, medical condition, ancestry, military or veteran status, national origin, religion, religious creed, sex, sexual orientation, or any other protected status under federal, state, or local law.
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Full Time
$103k-141k (estimate)
04/28/2024
05/16/2024
zilliant.com
AUSTIN, TX
100 - 200
1999
Private
GREG PETERS
$10M - $50M
IT Outsourcing & Consulting
Zilliant is an artificial intelligence-driven SaaS platform that provides prescriptive selling and pricing applications for businesses.
The following is the career advancement route for Enterprise Customer Success Manager positions, which can be used as a reference in future career path planning. As an Enterprise Customer Success Manager, it can be promoted into senior positions as an Account Management Manager, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Enterprise Customer Success Manager. You can explore the career advancement for an Enterprise Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming an Enterprise Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Enterprise Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Enterprise Customer Success Manager job description and responsibilities
Enterprise Customer Success Manager manages and develops sales plans for a team of account managers
02/10/2022: Biloxi, MS
Making sure to set expectations upfront of achievable metrics that can be used to measure the success of the business.
01/22/2022: Wichita Falls, TX
Ensures that account managers meet the ongoing needs of clients and prospects clients.
04/16/2022: Hartford, CT
The Customer Success Manager will be responsible for managing major accounts.
02/16/2022: Melbourne, FL
Customer success managers look out for their customer’s business and work with them to find solutions to pain points.
03/26/2022: Vineland, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Enterprise Customer Success Manager jobs
Define the Core Business Driver for Customer Success.
04/17/2022: Raleigh, NC
Develop a customer success strategy.
04/02/2022: Bloomington, IN
Listen carefully to stay one step ahead.
03/13/2022: Rock Hill, SC
Hire the right people from the start.
03/06/2022: Montgomery, AL
Earn the professional CSM certifications.
02/27/2022: Chillicothe, OH
Step 3: View the best colleges and universities for Enterprise Customer Success Manager.