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ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.
But here's the best part: our team. We're a group of 140 highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.
We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!
About the RoleWe are seeking an Associate Customer Success Manager to work from our Austin office. You will be a key contributor to our customer success initiatives, working to ensure customer satisfaction and drive the adoption of our SaaS solutions. This is a unique opportunity to be part of a growing team, supporting both large enterprise clients and SMB customers in a scaled approach.
What You'll DoWe are seeking an individual who is enthusiastic about ensuring customer success to oversee connections with both large enterprise and unmanaged accounts. In collaboration with our strategic customer success manager, you will contribute to formulating and implementing strategic account plans. We are in need of someone capable of optimizing customer onboarding, training processes, and providing support.
Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment
Full Time
$115k-153k (estimate)
04/22/2024
05/11/2024
rollerco.com
Savage, MN
<25
The following is the career advancement route for Associate Customer Success Manager positions, which can be used as a reference in future career path planning. As an Associate Customer Success Manager, it can be promoted into senior positions as a Sales Director - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Associate Customer Success Manager. You can explore the career advancement for an Associate Customer Success Manager below and select your interested title to get hiring information.