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Opportunity to join one of the fastest growing enterprise AI companies in the world and get your foot in the door of a company that willl forever change you life and career trajectory:
Your role as a Customer Success Associate:
Our Technical Support team at Loxo is the face of our company and is responsible for partnering with our valued customers to help them implement our product, increase user adoption, and maintain retention.We are looking for a Technical Support Advisor who thrives in a dynamic, fast-paced, and high-performing environment. We're also looking for someone who is technically savvy and curious about the intersection of technology and customer success.This position is a unique opportunity to be a critical team member at a high-growth tech start-up.We operate with a team-first ethos and a maniacal focus on customer satisfaction. We are entering the most exciting stage of a startup where we transition from building the product to building the business as we become the fastest-growing company in our industry sector. This is a 100% remote position.
What you will be doing:
What you should have:
The position can be 100% remote to work anywhere you would like. Business hours of operation will align with the PST/MST timezone.
Other great benefits:
Full Time
$56k-71k (estimate)
04/24/2024
05/11/2024
loxo.co
DENVER, CO
25 - 50
2018
SHARAD AGARWAL
<$5M
Durable Manufacturing
The following is the career advancement route for Customer Success Associate positions, which can be used as a reference in future career path planning. As a Customer Success Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Associate. You can explore the career advancement for a Customer Success Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Associate job description and responsibilities
Customer success associate look out for their customer’s business and work with them to find solutions to pain points.
02/16/2022: Provo, UT
They're also able to provide the technical product support and training necessary to keep their customers happy.
02/27/2022: Anchorage, AK
Customer Success Associate are responsible for creating loyal customers who come back again and again.
03/18/2022: Santa Barbara, CA
On a smaller scale, customer success associate are constantly juggling many tasks for multiple customers.
03/06/2022: Pocatello, ID
Customer associates look out for their customer’s business and work with them to find solutions to pain points.
02/11/2022: Akron, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Associate jobs
The scope of a CSA responsibility depends on the opportunity for mutual value creation, determined by solution complexity and customer size.
01/19/2022: Kansas City, KS
Successfully handling any and all of those responsibilities starts with open communication and transparency on the part of the customer success associates.
02/11/2022: Oakland, CA
Develop a customer success strategy to be successful for this position.
01/05/2022: Ann Arbor, MI
Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.
02/26/2022: Norfolk, VA
Developed profitable relationships with current and prospective customers, and provided exceptional customer support through attentiveness and extensive product knowledge.
04/02/2022: Fort Collins, CO
Step 3: View the best colleges and universities for Customer Success Associate.