Responsibilities Include:

· Communicate with clients, vendors, venues, suppliers and planners as needed via phone & email, complementing Exec Team’s efforts to ensure client satisfaction and uphold the company brand

· Communicate regularly with Exec Team to prep for all events in advance & problem solve any last minute event-related issues that arise

· Send clients email reminders as needed, secure all media (photobooth logos, montages) from clients ahead of events, email digital photos to client within a week after their event date, email clients Google review links, follow up with clients after events

· Prepare digital quotes as needed

· Email clients, planners, vendor partners, and staff to schedule appointments on the calendar for the exec team

· Maintain organization of filing records including but not limited to staff paperwork, client and vendor contracts, documents, invoices, purchase orders, receipts, bills, etc

· Maintain strict confidentiality regarding company financials, client & staff information, & intellectual property

· Answer general inquiries and direct phone calls as needed to the appropriate staff member

· Maintain neat office appearance and order/pick up office supplies as needed

· Keep internal digital inventory system up to date, work with Warehouse Manager(s) to update packages as needed

· Assist with packing, unpacking, organizing, & cleaning décor for client events

Requirements:

– Ideal candidate possesses at least 2 years' administrative experience.

– Ideal candidate possesses an Associate's/Bachelor's degree.

– Ideal candidate is a team player, a people person, and has the ability to get along with different personalities.

– Self starter who takes initiative.

– Organized, flexible, detail-oriented, and able to work quickly, manage time well, prioritize tasks, and meet deadlines.

– Strong written & verbal communication skills including proper spelling, grammar, and knowledge of professional business communication.

– Proficient in Microsoft Office suite. Photoshop & Quickbooks skills a plus.

– Experience in Google Analytics & paid social media ads a plus.

Benefits:

– We adhere to Maryland's PTO policies, which includes a combination of paid and unpaid accrued time off.

– Retirement plan begins after 2nd year of employment with 100% contribution matching up to 3%.

– Long term career with opportunities for advancement.

– Be a part of a diverse and growing team while working in a fun, dynamic industry!