28 Technical Support Specialist Jobs in Boise, ID
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RightStone is Hiring a Technical Support Specialist Near Boise, ID
The Opportunity
Description
We're looking for a Technical Support Specialist, working in the IT (excluding Telecommunication) industry in Boise, Idaho, United States.
- Manage interactions with a culturally diverse customer & reseller base.
- De-escalate and prioritize well interactions with customers while delivering world class customer satisfaction.
- Investigate and resolve challenging issues, build a structured plan of action to resolve while keeping our customers informed on progress and delivering a positive outcome.
- Resolve an issue such as 5-step troubleshooting.
Experience Required for Your Success
- High School Diploma
- Prior field service experience repairing, troubleshooting electro-mechanical commercial products on location at customer sites
- Graphics and / or application support experience
- Adobe suites, RIP software, print job configuration setup
- Exposure to different media / substrate types, car wraps, banners, commercial prints
Job Summary
Full Time
IT Outsourcing & Consulting
$57k-72k (estimate)
06/10/2023
03/28/2024
rightstone.com
PLANO, TX
25 - 50
2018
JEFFREY KOC
<$5M
IT Outsourcing & Consulting
Related Companies
The job skills required for Technical Support Specialist include Technical Support, Troubleshooting, Customer Service, Problem Solving, Commitment, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.
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