Job Title: Administrative Support Specialist
Organization: Boise City/Ada County Housing Authorities (BCACHA)
Type: Full-Time, 10-hour shifts from Monday – Thursday
Location: 1001 S. Orchard St., Boise, Idaho 83705
Salary: From $42,550
Closing Date: March 15, 2024, at 5:00 pm

Do you have a passion for public service? The Boise City / Ada County Housing Authorities are currently seeking an Administrative Support Specialist to join our dynamic team. In this customer-facing role, you will be a crucial part of our front-line team, ensuring positive interactions and providing essential assistance to our clients.

Position Overview:

We are currently seeking an Administrative Support Specialist to join our team. Duties will include answering incoming calls and providing general program information and requirements, greeting clients, tenant accounts receivable and rent rolls, sorting and distributing mail, ordering office supplies, and collections. In addition, this position will provide clerical support to the various departments within BCACHA. This role requires strong organizational skills, attention to detail, and a customer-focused mindset.The individuals we serve are seeking housing and community assistance, and the successful candidate will contribute to making a positive impact on their lives during difficult situations.

Key Responsibilities include but are not limited to:

Answer incoming calls, providing program information and requirements to clients, landlords, and the general public
Greet and assist clients in a professional and friendly, compassionate manner
Manage tenant accounts receivable, collections for landlord and tenant overpayments
Maintain spreadsheets and databases with accuracy
Provide clerical support to different departments within the Housing Authorities
Perform basic bookkeeping tasks
Conduct data entry tasks efficiently
Sort and distribute mail efficiently
Collect rent funds and prepare daily deposits
Maintain and order office supplies as necessary

Qualifications:

Service-focused mindset with a genuine desire to assist the community
Knowledge of modern office practices, procedures, and equipment
Ability to work effectively and professionally with a diverse clientele
Strong organizational and prioritization skills
Clear and concise communication skills, both orally and in writing
Previous experience in administrative support, preferably in a non-profit setting
Basic bookkeeping, spreadsheet, and data entry skills

Benefits:

Comprehensive benefits package includes:

· Health insurance

· Dental and vision

· Participation in PERSI (Public Employment Retirement System of Idaho)

· Paid holidays

· Paid vacation and sick time

How to Apply:

To be considered for this position, please submit an application, and resume. You can drop off your application materials at our office located at 1001 S Orchard Street, Boise ID 83705, or use our drop box. Additionally, you may fax your application to 208-345-4909 or email mvandercar@bacha.org. Application forms are available on our website, www.bcacha.org, under the "About Us" tab, and then the "Careers" tab.

Important Note:

Resumes without a completed application will not be accepted for consideration. All applicants must successfully complete a drug screening and background check prior to hire.

Equal Opportunity Employer:

BCACHA is an Equal Opportunity Employer. We encourage applicants from diverse backgrounds to apply.

Job Type: Full-time

Pay: From $42,550.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Day shift

Experience:

• Customer Service: 1 year (Required)

Ability to Commute:

• Boise, ID 83705 (Required)

Ability to Relocate:

• Boise, ID 83705: Relocate before starting work (Required)

Work Location: In person