40 Technical Support (Customer Care) Remote Jobs in Boston, MA
ReqRoute,Inc is Hiring a Remote Technical Support (Customer Care) Remote
Pay Rate: $17.50/hr on W2 paid weeklyWhat will you get?
- A lucrative pay rate of $17.50/hr
- Get paid weekly, on every Friday
- All training is paid!
- Work 100% remote
- All equipment will be provided
We’re looking for a Tech Support Customer Service Representative to:
- Answer inbound calls from our internal clients at the branches.
- Educate clients on account services and capabilities
- Have basic computer troubleshooting skills for tier 1 support and document and ticket calls.
- Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
- Have strong organizational skills, attention to detail, and excellent follow-up skills
- Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
- Detail oriented (nothing gets past you)
- Proficient in Microsoft Office Suite
- Citrix, Good for enterprise, or Active Directory is a plus
- Windows 7 navigation skills
- Basic understanding of computer networking
- Monitor, speaker, mice and keyboard troubleshooting, etc.
- Know how to use remote access tools to assist clients
- Outlook and Microsoft office troubleshooting skills
(408) 560-3956
rahul@reqroute.comhttp://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)DISCLAIMER:The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer or if you want to be REMOVED please reply with REMOVE in the Subject line of this emailReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law (www.reqroute.com). We are committed to providing exceptional experience. To give feedback please email us at support@reqroute.com.
Job Summary
Full Time
Business Services
$44k-56k (estimate)
12/01/2023
06/23/2024
reqroute.com
SAN JOSE, CA
50 - 100
2008
YASH DAVE
<$5M
Business Services
Related Companies
The job skills required for Technical Support (Customer Care) Remote include Technical Support, Troubleshooting, Customer Support, Microsoft Office, Attention to Detail, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support (Customer Care) Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support (Customer Care) Remote. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support (Customer Care) Remote positions, which can be used as a reference in future career path planning. As a Technical Support (Customer Care) Remote, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support (Customer Care) Remote. You can explore the career advancement for a Technical Support (Customer Care) Remote below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support job description and responsibilities
A Technical Support provides technical service for computer hardware and software.
02/22/2022: Pine Bluff, AR
Technical support can use a variety of monitoring tools, both offensive and defense.
02/06/2022: Los Angeles, CA
Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products.
02/11/2022: Norfolk, VA
Technical Support work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
03/14/2022: Omaha, NE
They help resolve hardware, software and other technical problems.
02/08/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support jobs
There’s no one size that fits all flow chart to describe how all companies should structure their technical support.
02/17/2022: Detroit, MI
Others have a robust and organized network ready to deploy for technical support.
01/31/2022: Pittsburgh, PA
Understand the customer’s grasp of technology.
03/31/2022: Denver, CO
Practice fixing common computer problems.
03/26/2022: Gainesville, FL
TAKE A RELEVANT TRAINING PROGRAM.
03/31/2022: Baton Rouge, LA
Step 3: View the best colleges and universities for Technical Support.
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