Company DescriptionAbout RBmediaRBmedia is a global leader in spoken audio content and digital media distribution technology that reaches millions of consumers—at home, in the car, and wherever their mobile devices take them. RBmedia produces exclusive titles and delivers the finest digital content—including audiobooks, streaming video, educational courses, entertainment titles, and much more. Headquartered in Landover, Maryland, RBmedia comprises an ever-expanding group of the best brands in spoken audio content and digital media distribution technology. RBmedia has a catalog of more than 40,000 exclusive audiobooks through its content brands: Recorded Books, Tantor Media, HighBridge, Kalorama Audio, christianaudio, Gildan Media, W.F. Howes in the United Kingdom, and Wavesound in Australia. RBmedia is owned by KKR, a leading global investment firm. Find out more at www.rbmediaglobal.com.Job DescriptionThe SaaS Account Manager is a critical part of our Headquarter’s sales team. You will be responsible for the growth and renewal of our existing customer base. As the principal commercial contact for our library customers, you will work to identify expansion opportunities ensuring we maintain consistently high renewal rates.We're looking for "A" players who are passionate about joining us in maximizing the value we deliver to our large and growing client base in the Library market. Essential ResponsibilitiesDirectly responsible for managing a portfolio of assigned customer accounts to ensure we maximize expansion opportunitiesServe as the point of contact for our existing customers and drive all renewal and expansion sales opportunitiesCollaborate with the Customer Success team to keep our clients satisfied and engaged with our products and services in the long-runDevelop new business with existing clients and identify areas of improvement to meet sales quotasMeet and exceed monthly recurring revenue expansion targetsRun account management activities with Salesforce (CRM)What we’re looking for:Someone who is independent and capable of handling ambiguityExcellent communication and presentation skills, with strong ability to engage and persuadeUnparalleled salesmanship: ability to dynamically craft customized solutions that meet the needs of customers while capturing maximum valueAbility to pursue a structured, analytical and solution-oriented sales approach, combined with a high degree of enthusiasm to meet challenging sales targetsExcellent cross-functional collaboration and consultation, developing good working relationships with other teamsAbility to perform and deliver multiple, concurrent projects on timeQualifications2 years in a quota-carrying sales capacity1-3 years of B2B sales experience in proactive sales roles in enterprise software or commerce solutions via phone, preferably in related subscription/software/internet industries Results-driven, with a proven record of using reporting metrics/KPIs to track progress against goals. Proficiency in ExcelBachelor’s degree or equivalent preferredNative-level fluency in written and spoken EnglishAdditional InformationYou are confident and enthusiastic when presenting information to decision-makers, always working to align needs with our solutionsYou are highly motivated to achieve your earning potentialYou are comfortable making calls and web-conference demonstrations, with excellent phone presenceYou are extremely organized and have a proven ability to exceed performance goalsYou thrive in a fast-paced, competitive team environment