Who we are:
Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 7,000 Japanese foods, beverages, restaurant equipment and supplies.
Benefits
All paid Health, Dental, and Vision Insurance for employees and their dependents
Life Insurance and 401k Plan with company match
Hours: M-F: 8AM – 5PM
Essential Job Functions
• Meets monthly and annual sales targets as designated by the manager
• Develops and maintains relationship with potential and existing clients in DC, MD, VA, NC, DEL and PA.
• Visits customers and potential customers to provide support, information, and sell the Company’s products in the assigned region.
• Conducts market research to identify selling possibilities and evaluate customer needs
• Actively seeks out new sales opportunities through cold calling, networking, and social media
• Sets up meetings with potential clients and listen to their wishes and concerns
• Inputs and updates orders within the Company database in a timely manner.
• Maintains high levels of customer satisfaction by providing excellent service and building rapport
• Prepares and delivers appropriate presentations on products and services
• Creates frequent reviews and reports with sales and financial data
• Ensures the availability of stock for sales and demonstrations
• Coordinates with warehouse and delivers orders to customers as needed
• Participates on behalf of the company in exhibitions or conferences
• Negotiates/closes deals and handles complaints or objections
• Collaborates with team members to achieve better results
• Gathers feedback from customers or prospects and share with internal teams
• Attends inventory count on designated day, possibly on a weekend
• Attends Company events and functions outside of normal working hours
• Performs other related tasks as needed
Physical Requirements
• Able to drive for a majority of the daily working hours to visit clients in the assigned region
• Able to reach, bend, kneel, and lift up to 15 pounds frequently
• Able to use the phone for extended periods of time
• Working Conditions
o Noise Level: Normal to loud while in the office
Other Requirements
• Business level English required – Read/write/speak/listen
• Business level Japanese; required; Native level Japanese preferred – Read/write/speak/listen
• Has and maintains a clean driving record
• Has thorough understanding of marketing and negotiation techniques
• Has an ability to learn fast and a passion for sales
• Maintains self-motivated with a result-driven approach
• Has an aptitude in delivering attractive presentations
• Works efficiently independently and in a team
• Adapts to frequent changes in assignments and workload
• High school diploma or equivalent required. Bachelor’s degree and above preferred
• Minimum 3 years of food wholesale/distribution experience preferred
Knowledge and Skills
• Demonstrates strong organizational skills and attention to detail
• Possesses basic mathematical knowledge such as markups, discounts, counting inventory, weight and measurement conversions, combining, etc.
• Has strong customer service and problem-solving skills
• Has strong communication and interpersonal skills
• Excellent knowledge of Microsoft Office
• Experience of CRM software preferred
• Knowledge of Japanese foods preferred
Disclaimers
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.
Mutual Trading Co., Inc. is an Equal Opportunity Employer.