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How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.
Company Overview:
RealManage is a national Inc. 5000 firm with clients and operations in 24 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.
As one of the largest (#3 out of 5,000 firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.
RealManage is a values-based company with the following values as our guiding principles:
The Customer Service Representative (CSR) primarily services inbound phone calls, emails, and on-line chat requests to service community homeowners in answering account related questions, making payments and providing information about their community. In addition, the CSR services title / property closing agents, community vendors as well as interfacing with management company staff with community related business. The CSRs are expected to provide quality customer service, demonstrate a positive "can-do" attitude, and effectively troubleshoot and resolve common issues.
This position is NOT remote.
Our Customer Service Center operates from 7:30am - 7:00pm, Monday-Friday, which allows for flexible work hours. RealManage provides a 2-week training program consisting of a week of classroom training and a week of on-the-floor training.
The qualifications for a Customer Service Representative include the following:
Pay and Benefits:
$ 16.50 / Hour
Benefits include:
Full Time
$66k-87k (estimate)
03/06/2024
04/04/2024
realmanage.com
Plano, TX
500 - 1,000
The job skills required for Customer Service Representative (PTX2024-6711) include Customer Service, CSR, Communication Skills, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (PTX2024-6711). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (PTX2024-6711). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (PTX2024-6711) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (PTX2024-6711), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (PTX2024-6711). You can explore the career advancement for a Customer Service Representative (PTX2024-6711) below and select your interested title to get hiring information.