Roles & Responsibilities. The Glazier / Installer position is the primary product fulfillment position in the company. Glaziers / Installers are charged with delivering the customer experience in the home as part of the final fulfillment (installation) process. Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s). Load...
Roles & Responsibilities. The Glazier / Installer position is the primary product fulfillment position in the company. Glaziers / Installers are charged with delivering the customer experience in the home as part of the final fulfillment (installation) process. Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s). Load...
Roles & Responsibilities. The. Glazier / Installer - Helper. / Apprentice. position is the primary product fulfillment position in the company. Glaziers / Installers Helpers are charged with assisting the Glazier in delivering the customer experience in the home as part of the final fulfillment (installation) process. This is an entry level position helping the Glazier complete the jobs at hand. Take direction from the Glazier. Load required job...
Roles & Responsibilities. As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to. Answer inbound phone calls promptly during business hours. Respond to any voicemails and/or messages from answering service (if applicable). Respond to inbound email correspondence, forward on as appropriate. Greet customers and all other visitors to the s...
Roles & Responsibilities. As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to. Answer inbound phone calls promptly during business hours. Respond to any voicemails and/or messages from answering service (if applicable). Respond to inbound email correspondence, forward on as appropriate. Greet customers and all other visitors to the s...