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Technical Account Manager
Qualys Chicago, IL
$94k-129k (estimate)
Full Time | IT Outsourcing & Consulting 6 Months Ago
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Qualys is Hiring a Technical Account Manager Near Chicago, IL

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Responsibilities:

  • Provide product and technical support for assigned accounts
  • Identify and develop potential new business opportunities
  • Convey customer requirements to Product Management, Marketing and Engineering teams
  • Provide functional and technical support to customers
  • Respond to customer questions on technical and business related issues
  • Deliver high-level and detailed sales presentations
  • Responsible for attending conferences, seminars, etc

Qualifications:

  • Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
  • Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
  • Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
  • Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
  • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
  • 5-7 years relevant experience
  • Bachelor degree or equivalent experience
  • Excellent written and oral communication skills
  • Able to travel throughout sales territory
  • 'Big 4' or similar consulting experience a plus

#LI-Remote

Qualys is an Equal Opportunity Employer, please see our .

Qualys is committed to building an environment characterized by respect for the individual where cultural and ethnic diversity are blended by teamwork into a harmonious work force. Because of this we are firmly committed to equal employment opportunity for all employees.
All qualified applicants shall receive consideration that is free of discrimination or harassment on the grounds of race, color, national origin, ancestry, medical condition, religious creed (including religious dress and grooming practices), marital status, registered domestic partner status, sex, sexual orientation, gender identity and expression, genetic characteristics and information, age, veteran status, or any other protected characteristic.
This applies equally to individuals with a physical or mental disability or medical condition.
Qualys offers reasonable accommodations to qualified individuals with physical or mental disabilities to the extent the accommodation will enable them to perform the essential functions of the job and will not create an undue hardship. Further information relating to reasonable accommodations is available from the Human Resources Department.
If you request assistance or accommodations, please contact us at HR@Qualys.com

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$94k-129k (estimate)

POST DATE

11/27/2023

EXPIRATION DATE

05/09/2024

WEBSITE

qualys.com

HEADQUARTERS

FOSTER CITY, CA

SIZE

1,000 - 3,000

FOUNDED

1999

TYPE

Public

CEO

PHILIPPE F COURTOT

REVENUE

$200M - $500M

INDUSTRY

IT Outsourcing & Consulting

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About Qualys

Qualys is a California-based cloud platform that offers asset management, compliance and IT security solutions for businesses.

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The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Account Manager job description and responsibilities

Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.

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Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.

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Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.

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The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.

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They provide reports to product developers and stakeholders product performance and track account metrics.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Account Manager jobs

Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.

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View more details on Technical Account Manager salaries across the United States.

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Extensive experience within a technical or account management area.

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Help drive team expertise and technical thought leadership.

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Proven ability to consult and be consulted on topics requiring product/technical expertise.

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Step 3: View the best colleges and universities for Technical Account Manager.

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