Talent Acquisition Director

Puttshack Home Office

About Puttshack:

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.

Our Purpose : To bring everyone in to play.

Our Vision: To be the universal answer to the question 'Where should we get together?'

Our Mission: To create lasting memories for people of all generations through a shared, world-class entertainment experience.

Our Values:

• Bring your 'A' game. We strive for excellence in everything we do.
• Lead the Way Our associates embrace and are inspired by change.
• Own the Fun We revel in our guests' enjoyment.
• Care Deeply - We take great care of our guests, our associates and the communities we call home.

Location: Home Office, Chicago

Reports to: Head of People & Talent

Position Summary:

We need someone who is creative, a builder, and passionate about helping the organization attract and retain the best talent in the hospitality industry. If you want the opportunity to build a strong system for finding and growing talent to achieve our growth ambitions, we have the right challenge for you!

The Talent Acquisition Director will successfully design and implement recruiting strategies for Puttshack by identifying top talent to meet the business needs. Reporting to the Head of People & Talent, this leader will be responsible for establishing best-in-class talent acquisition processes, driving innovative delivery of the candidate experience, promoting an integrated inclusion and diversity strategy, and executing the recruiting activity with consistency and precision. This is a hybrid role; three days from our Home Office, located in Chicago.

Position Responsibilities may include, but not limited to:

• Develop and execute Puttshack's talent acquisition strategy, focusing on proactive candidate engagement to cultivate a diverse pipeline of qualified candidates across the business.
• Develop, mentor, and lead high-performing talent acquisition teams, providing ongoing feedback and support.
• Manage the sourcing, hiring, and recruiting efforts of the Talent Acquisition team to ensure a positive candidate and hiring manager experience.
• Establish recruiting metrics and analytics that provide insights, guide decision making and measure team productivity and program ROI; measure team performance against maintaining consistent standards for all applicants and ensuring compliance with all local laws and regulations related to hiring and recruiting.
• Own and deliver talent acquisition projects that involve stakeholders from across TA, HR, the business, or any number of stakeholders throughout Puttshack, including executive team members.
• Assure the ATS/HRIS process is successfully supporting the recruiting process and providing data/metrics/analytics to help measure team performance. Lead associated technology implementations as needed.
• Collaborate with HR, Learning & Development, and business leaders to ensure smooth onboarding and integration of new hires in leadership roles.
• Elevate Puttshack's employer brand, particularly within the hospitality/social entertainment sector, to attract top talent.
• Develop an active network of sourcing avenues including professional networking, agencies, social networking, university partnerships, and technology to build a robust talent pipeline.
• Establish and maintain relationships with external vendors that support talent acquisition efforts; regularly assessing vendor performance to ensure alignment with organizational priorities.
• Act as a subject matter expert in talent trends, technologies, best practices, and regional talent availability; research and keep up to date of current recruiting trends and recommend recruiting strategies and activities to attract top talent.
• Cultivate a culture of excellence, team development and an engaging work environment.
• Performs other duties and tasks as assigned as required by the needs of the business.

Required Skills and Experience:

• Bachelor's degree in business, Communications, Marketing, Human Resources or related field or equivalent Talent Acquisition/Human Resources experience

• 10 years of progressive recruiting experience managing both high complexity and high-volume recruiting; experience with multi-site businesses.
• Demonstrated success in refining recruitment processes and implementing strategic initiatives within a high-growth start-up organization, preferably within restaurant/hospitality setting.

• Ability to lead & develop the Talent Acquisition team in achieving recruiting goals in alignment with organizational objectives. Proven effective leadership & management skills.
• An experienced, dynamic, motivated individual who embraces diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

• Experience in a fast-paced, multi-stakeholder environment with a reputation for operational excellence, managing high-volume recruitment needs while maintaining quality standards.
• Excellent verbal and written communication skills, with the ability to collaborate effectively across diverse teams and stakeholders, including executive leadership.
• Strong understanding of data analytics, reporting and metrics.
• Creative with a high level of attention to detail.
• Experience with talent/employer branding, social media, sourcing, strategic partnerships and managing full cycle recruitment.

• Ability and willingness to travel as required (up to 20%).
• This position must pass a post-offer background and drug test.

Preferred Skills and Experience:

• Leading within Restaurant/Hospitality experience preferred.
• Experience with start-up; PE backed organizations preferred.
• Blend of corporate sourcing/recruiting and employment agency experience preferred.

Physical Requirements:

Physical Activities: On a continuous basis, sit at desk for a long period of time; frequent use of telephone/video conferencing and write or use a keyboard to communicate through written means. Some walking and lifting, up to 25 lbs. may be required. The noise level in the work environment is typically low to moderate. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities.

What's in it for you:

• Paid PTO
• Health insurance: medical, dental, and vision
• 50% off Food & Beverage
• Free Mini Golf
• Paid Parental Leave

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.