102 Front Desk Host Jobs in Los Angeles, CA
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Proper Hospitality is Hiring a Front Desk Host Near Los Angeles, CA
- Handle Guest Complaints: Address and resolve guest complaints or concerns promptly and effectively, ensuring guest satisfaction and loyalty to the establishment.
- Upsell Services: Proactively promote hotel amenities, services, and upgrades to enhance the guest experience and increase revenue.
- Maintain Lobby Appearance: Ensure the lobby area is clean, organized, and visually appealing at all times, reflecting the brand's standards of excellence.
- Assist with Special Requests: Accommodate special requests from guests, such as room preferences, special occasions, or accessibility needs, with efficiency and professionalism.
- Safety and Security: Maintain awareness of safety and security procedures, promptly reporting any suspicious activities or incidents to the appropriate authorities.
- Technology Proficiency: Demonstrate proficiency in hotel management software systems, including Opera PMS, to efficiently manage guest reservations, check-ins, and other front desk operations.
- Language Skills: Possess proficiency in additional languages to cater to the diverse needs of guests from various cultural backgrounds.
- Guest Feedback: Solicit feedback from guests regarding their experience and actively seek opportunities for improvement based on their suggestions or comments.
- Training and Development: Participate in ongoing training and development programs to enhance skills and knowledge related to hospitality industry trends, customer service techniques, and operational procedures.
- Community Engagement: Engage with the local community to foster positive relationships and promote the hotel as a preferred destination for travelers.
- Previous experience in handling guest complaints and resolving conflicts effectively.
- Demonstrated ability to upsell hotel services and amenities.
- Strong attention to detail and commitment to maintaining a visually appealing lobby environment.
- Proficiency in additional languages beyond English.
- Participation in relevant training and development programs related to hospitality industry best practices.
Job Summary
Full Time
Accommodations
$31k-41k (estimate)
04/07/2024
05/06/2024
properhotel.com
SAN FRANCISCO, CA
<25
2014
ELIZABETH ENCINO
<$5M
Accommodations
Related Companies
About Proper Hospitality
Proper Hospitality designs, brands, and operates high-end lifestyle hospitality experiences under the Proper, Avalon and Hotel June brands. Each is a distinctive reflection of the vibrant community surrounding it, yet as a group they share a common belief in uncommon luxury, convenience of location, and world-class amenities provided by locally vetted innovators in food and beverage, technology, art, music, fashion, and wellness. Proper Hospitality currently manages Avalon branded hotels in Beverly Hills and Palm Springs and recently opened Hotel June in west Los Angeles. The Company began rol...ling out the Proper brand with the opening of San Francisco Proper Hotel in September 2017, followed by the opening of Santa Monica Proper Hotel and just recently, Austin Proper Hotel & Residences. Over the next few years, additional Proper Hotels and Residences are slated to open in other emerging urban innovation districts within dynamic U.S. cities, including Downtown Los Angeles Proper (2021) and Portland Proper.
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The job skills required for Front Desk Host include Customer Service, Attention to Detail, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Host. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Host. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Host positions, which can be used as a reference in future career path planning. As a Front Desk Host, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Host. You can explore the career advancement for a Front Desk Host below and select your interested title to get hiring information.
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