Interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Makes advance reservations and handles special requests. Issues invoices and collects room fees. Handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has a ...ttained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.More Show Less
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Overview. We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong administrative skills, excellent time management, and the ability to handle various clerical tasks efficiently. Duties. Greet guests upon arrival with a warm and welcoming...
Job Overview. We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Duties. Greet guests upon arrival and check them in/out ef...
Job Title. Guest Service Agent. Company. Shamin Hotels. Organizational Structure. Department. Operations. Reports To. Front Office Manager. Supervision. None. Pay Structure. Hourly. Paid Bi-weekly. Position Overview. . The Guest Service Agent is responsible for checking guests in and out of their rooms. They work with guests both in-person and online to reserve their rooms, answer any questions they have about the hotel and provide details and re...
Overview: Responsible for providing quality, friendly, professional service to guests as it involves checking guests in and out, assisting with requests and needs prior, during and after their stay, answering the phone, taking hotel reservations and providing concierge services. Demands accuracy with daily accounting procedures. Essential Job Functions. Develop in depth understanding of the property management system and POS functionality. Follow...
We are looking for front desk receptionist. 8 hour shifts. Weekends required. Job Types: Full-time, Part-time. Pay: From $16.50 per hour. Schedule. 8 hour shift. Day shift. Weekends as needed. Work Location: In person
The Guest Services Representative, also referred to as a Desk Clerk, is responsible for office, safety and guest relations duties associated with the front desk and functions as a member of the Welcome Team. PRIMARY DUTIES & RESPONSIBILITIES: This document in no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a representative list of the general duties, and is not intended to...
Company Description. Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Cor...
Company Description. Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Cor...
Would you like to join an incredible team of hotel ambassadors and work in a respectful and progressive environment that values what people bring to the team. Then you might be our next Guest Services Representative. Our GSR is responsible for assisting guests at check-in and check-out, answering and processing phone calls, plus handling all special request for services or information in accordance with brand and Gulf Coast standards, policies, a...
Overview. A Kolter Hospitality Front Desk Agent delivers service excellence to our guests creating a comfortable and welcoming environment. This position is responsible for processing check-ins and check outs, issuing room keys, and resolving guest issues with complying with all Kolter Hospitality standards, policies and procedures. Performance Expectations. Assist guests with check in and check out processes. Coordinate all guest requests. Infor...
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career. ELS is hiring for the position of Front Desk Clerk in Miami, Florida. What You’ll Do. Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your Job Will Include. Act as the property liaison and provide guests and residents with infor...
Overview. We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. A background in hospitality or hotel management is preferred. Respo...
