What are the responsibilities and job description for the Front Desk Clerk position at Green Oaks Cleaners?
Overview
Join our dynamic team as a Front Desk Clerk, where you will be the welcoming face and first point of contact for our customers. This energetic role offers an exciting opportunity to deliver exceptional customer service, manage front desk operations, and contribute to the smooth and efficient running of our store. Your enthusiasm and professionalism will set the tone for customers to gladly leave their clothes, etc. in our hands. If you thrive in a semi fast-paced environment and have a passion for customer service, this is your chance to shine!
Duties
- Greet guests warmly upon arrival, providing friendly and efficient drop off and pick up services
- Checking in clothes (including inspecting for stains and noting special instructions), tagging items and garment alterations per customer's request.
- Handle guest requests, concerns, and complaints with a positive attitude, striving for swift resolutions
- Conduct night audit procedures when scheduled, balancing accounts and preparing reports for management
- Ensure the front desk area remains organized, clean, and welcoming at all times
Requirements
- No experience needed and will fully train the right person
Join us in creating ideal customer service through outstanding front desk showmanship and vibrant, positive attitude!
Job Types: Full-time, Part-time
Pay: $8.00 - $10.00 per hour
Expected hours: 20 – 70 per week
Work Location: In person
Salary : $8 - $10