Job Description

We're looking for an entry level Bilingual Spanish candidate who is interested in starting off their career in the Healthcare industry.

Responsibilities:
* Provide the first customer contact for patients who call or come in to schedule an appointment or inquire about our services.

Screen calls, recognizing opportunities and facilitating excellent service by providing the information necessary to secure an appointment, sell a product or answer questions. Schedule and confirm appointments.

* Responsible to open and close the office on a daily basis and ensure the front office is staffed and phones are answered during normal business hours. This includes obtaining prior authorization, posting approved signage and forwarding phones in the event the office must close.

* Check messages each morning, after lunch and routinely throughout the day and return
calls in a timely manner.

Required Skills:
* Experience with word processing and database software.
* Excellent interpersonal skills that allow effective working relationships with a diverse
patient, colleague, and vendor population. This includes listening, sales, and problemsolving skills.
* Excellent oral and written communication skills.
* Basic understanding of accounting procedures and good math aptitude.
* Strong customer service orientation.
* Excellent organizational skills.
* Ability to manage multiple tasks within strict deadlines.
* Ability to input and track sales revenues and balance accounts daily and monthly.

Required Education and Experience
* A minimum of 1-2 years of clerical, customer service, administrative expereince.
* An associate degree in administrative, accounting, sales or customer-oriented field or equivalent work experience.

Work Environment:
This job operates in a professional office environment. This role routinely uses standard office
equipment such as computers and phones.

Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to
5:00 p.m.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.