17 Salesforce Administrator Jobs in New York, NY
Planned Parenthood Federation of America is Hiring a Salesforce Administrator Near New York, NY
Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.
Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.
Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seeks a Salesforce Administrator. This job reports to the CRM Associate Director in the Development Systems team of PPFA. The Development Systems team supports the fundraising databases, system integration, reporting and analysis, and general data needs of the National Development division and those of the affiliates participating in the Collaborative Fundraising Program (CFP).
Purpose:
The Salesforce Administrator is responsible for the configuration on PPFA’s Salesforce CRM platform used by 200 users as our donor database as it is migrated from NGO Connect to the Non-Profit Success Pack (NPSP). The Salesforce Administrator will work closely with members of the Development Systems team and vendors to configure and customize Salesforce NPSP to meet the needs of each fundraising team and the National Office and CFP affiliates.
The Salesforce Admin assists in continuously improving and enhancing our Salesforce platform by gathering requirements and feedback from users and stakeholders and helping design best practice solutions.
Engagement:
●Work closely with the PPFA Salesforce CRM team to support 200 National and CFP affiliate fundraising professionals.
●Work closely with the Donor Database Support team to troubleshoot and resolve problems and support data hygiene initiatives.
●Collaborate with Donor Database Support and Training staff to develop training and documentation of functionality and data model.
●Participate in the Salesforce community and events to stay informed about and influence the platform roadmap.
Delivery:
●Address Salesforce Admin support tickets and support the Technical and User Support team in all aspects of user management, including troubleshooting and reviewing training documentation. Document case resolution information in the ticketing tracking system in Salesforce.
●Configure and customize solutions in the PPFA Salesforce environment, including custom objects and fields, workflows, sandboxes, roles, permission sets, and profiles. Support Salesforce configuration changes of page layouts, record types, dynamic layouts, apps, actions, mobile administration, security and access management.
●Help facilitate the NPSP release cycle, including sandbox testing and refreshes.
●Create and maintain technical documentation for Salesforce and PPFA NPSP releases
●Help in data management to improve Salesforce data quality, such as updating and/or implementing deduping rules and automation as needed
●Maintain knowledge of and follow Salesforce and PPFA best practices for configuration while keeping abreast of PPFA security and privacy policies.
Knowledge, Skills and Abilities (KSAs):
●3 years of work experience
●1 years of hands-on experience with strong Salesforce product knowledge
●Salesforce Administrator certification a plus
●Experience with nonprofit processes and/or Salesforce Nonprofit Success Pack (NPSP) product a plus
●A strong understanding of the Salesforce platform and a desire to keep learning.
●Comfortable liaising with users, gathering requirements, and enjoying learning new business processes in order to translate them into technical solutions.
●Embraces change, flexible, and can easily adapt to new requests and business use case challenges
●Team player who is willing to contribute, learn, adapt and grow as part of a dynamic team managing a complex Salesforce environment
●Demonstrates enthusiasm towards continued personal/professional development
●Commitment to PPFA’s mission and diversity, equity, and inclusion, particularly surrounding race equity.
●A deep commitment to Planned Parenthood’s mission of promoting Sexual and Reproductive Health
Travel: 0-10% domestic travel.
\n\n
Total offer package to include generous vacation sick leave paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.
We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
PPFA participates in the E-Verify program and is an Equal Opportunity Employer.
#LI-SY1
*PDN-HR
Roles that are denoted as NYC, DC, or both will work a hybrid schedule, requiring 2-3 days per week in the office unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.
Job Summary
Full Time
$84k-100k (estimate)
01/07/2024
05/01/2024
plannedparenthood.org
SAINT PETERSBURG, FL
3,000 - 7,500
1916
$50M - $200M
Related Companies
About Planned Parenthood Federation of America
Planned Parenthood is a trusted health care provider, an informed educator, a passionate advocate, and a global partner. Our skilled health care professionals at our 650 health centers deliver vital reproductive health care, sex education and information to millions of women, men, and young people worldwide. For the past century, Planned Parenthood has transformed womens health and empowered millions of people worldwide to make informed health decisions, forever changing the way they live, love, learn and work. And were just getting started. We are dedicated to creating a healthier world and w...e will not rest until access to health care and rights is a reality for all people. We are building on our proud legacy and launching our second century with as much passion, courage and conviction as our first. Join us in our movement!
More
Show less
The job skills required for Salesforce Administrator include Salesforce, CRM, Salesforce Platform, Integrity, Data Quality, Data Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Salesforce Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Salesforce Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Salesforce Administrator positions, which can be used as a reference in future career path planning. As a Salesforce Administrator, it can be promoted into senior positions as a Salesforce CRM Senior Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Salesforce Administrator. You can explore the career advancement for a Salesforce Administrator below and select your interested title to get hiring information.
If you are interested in becoming a Salesforce Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Salesforce Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Salesforce Administrator job description and responsibilities
A good Salesforce Administrator must be an expert with all Salesforce tools to help their organization adapt tools correctly.
02/16/2022: Bremerton, WA
Administrators hire and coach sales team members and assign revenue and production goals to sales units and employees.
03/07/2022: Port Arthur, TX
Salesforce Administrators have many responsibilities like developing reports, resetting passwords to maintain data quality, adding fields and running backups to ensure stakeholders use Salesforce correctly.
12/20/2021: Cheyenne, WY
Salesforce admin needs to be adept both at how to use the Salesforce system and how to effectively communicate with a diverse body of users.
12/22/2021: Elkhart, IN
They are employed by large corporations where they are responsible for performing Salesforce system administration, training staff on Salesforce products, and maintaining sales databases.
02/12/2022: Alamogordo, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Salesforce Administrator jobs
A salesforce administrator normally reports to a regional sales director or executive.
01/07/2022: Cedar Falls, IA
Companies need administrators who can take care of the crucial data submitted to the Salesforce cloud ecosystem.
01/21/2022: Salisbury, NC
Salesforce administrators work hard to achieve efficiency and promote productivity.
01/05/2022: Troy, NY
With all of Salesforce’s advanced capabilities and customization options, most organizations using Salesforce require a skilled administrator to manage the platform.
03/16/2022: Bloomington, IN
Maintain updated training documentation and Salesforce best practices, policies and procedures.
12/30/2021: Portland, ME
Step 3: View the best colleges and universities for Salesforce Administrator.
Similar Jobs
Popular Articles
