Key Responsibilities:
Our Salesforce Admin will focus on individual 1:1 user support, and will also work with teammates to tackle more complex problems. In collaboration with others, you will:
* Configure Salesforce and related applications on a basic admin level. This includes Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, importing data, supporting form and new feature builds, and reports. It also includes configurations involving Campaign Monitor, Form Assembly, Blackthorn, Intacct, Stripe, and Workato.
* Manage all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules. You will also manage the Sandbox environments.
* Train other staff members individually and by department on best-practice use of Salesforce based on organizational needs.
* Document key policies, procedures, best practices and use cases specific to the organization.
Required:
* 5 years of tech-related or nonprofit-related work experience.
* 2 years experience with administering Salesforce required. This means you have spent significant time in the Setup menu of Salesforce, ideally on a daily basis.
* Salesforce Administrator and Nonprofit Cloud certifications preferred
* NPSP experience needed