Administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. May require the Salesforce Certified Administrator certification. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typic ...ally requires 2 -4 years of related experience.More Show Less
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SALARY. $60-70K DOE. OVERVIEW. The Administrator is primarily responsible for Salesforce/CRM development work in a Scrum project environment. The Salesforce/CRM Development Team is responsible for achieving the goals of each development cycle. attending daily team meetings. coordinating with other team members. sharing and learning skills relevant to development cycle goals. participating in Scrum events. and working to improve the performance of...
Position Overview. This person will play a pivotal role in expanding our CRM by enabling data-driven insights to enhance the guest experience. Day to day, this role will interface with our internal customers to build solutions, report critical needs and feature requests to the development team, assist in training end users, and manage the userbase. Duties will also include building reports, as needed, and administering database content to assure...