180 Medical Administrative Assistant Jobs in St. Louis, MO
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PEOPLE'S HEALTH CENTERS is Hiring a Medical Administrative Assistant Near St. Louis, MO
Basic Purpose Of The Job
Contacts
Supervises
Age of Patient Populations Served
Internal Contacts
External Contacts
Overtime Status
Job Requirements
Minimum Education
- High School Diploma/GED
- Some College.
Minimum Work Experience
- Three to five years experience preferred.
- Secretarial or medical office training preferred.
Required Licenses/Certifications
Required Skills, Knowledge, and Abilities
Physical Requirements
General Activity
Weight Lifted/Force Exerted
Body Fluid Exposure
List any other physical requirements:
Mental and Emotional Requirements
Essential Functions
Performs the daily clerical and administrative tasks necessary to maintaining an efficient office which serves patients, staff, and providers.
- Needs understanding of medical conditions, office procedures and diagnostic tests so as to accurately, appropriately for correspondence:
- Exercises decision–making judgment in seeking the support staff assistance/determining emergency care situations and effectively communicating patients’ concerns.
Develops and maintains office systems which:
- Maintains an organized filing system to facilitate retrieval of information.
- Disseminate incoming information in a timely manner to appropriate staff
Works as a team member with all other staff in the Department to ensure smooth operations and adequate communication of all related calls, faxes, and task.
Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
- Interacts with all of the above in a considerate, helpful and courteous manner as observed by Manager and peers.
- Fosters mature professional relationships with fellow employees in a courteous, friendly manner as measured by management observation and peer input.
- Maintains professional composure and confidence during stressful situations.
- Maintains open communication using appropriate chain of command regarding issues.
- Conducts all work activities with respect for rights and wishes of patients, visitors, families and fellow employees.
- Maintains confidentiality of all hospital and patient information at all times as observed by peers and management.
- Presents neat appearance in proper attire and identification as required by the position, department, and Corporation policy.
- Continuously displays a "can do" attitude within the department and across departmental lines to contribute to the overall customer service program in place in the Corporation.
- Demonstrates adherence to discipline code of ethics.
Promotes effective working relations and works effectively as part of a department team inter and intra departmentally to facilitate the department's ability to meet its goals and objectives.
- Participates in staff meetings as determined by Manager.
- Supports the Hospital's mission, policies and procedures through attendance and participation at committee meetings, if applicable.
- Utilizes automated system to communicate inter and intra departmentally, as appropriate.
- Demonstrates willingness to assume responsibilities beyond direct patient care tasks.
- Acts as a professional role model.
- Identifies and utilizes opportunities to benefit the center.
- Effectively and confidently communicates in all professional situations.
- Participates in a positive supervision relationship by independently bringing issues to supervisor, being receptive to constructive input and working cooperatively toward goals.
- Practices in a manner which facilitates a team philosophy.
- Completes work assignments on time/readily accepts assignments as observed by Manager.
- Reports to work on time and is at work as scheduled, as observed by Manager.
Nonessential Functions
Please be sure to attach the Employee Continuing Education Record and Safety Questionnaire for the last calendar year.
Organizational Competencies
SERVICE: The extent to which an employee demonstrates an understanding of the department’s service standards and strives to achieve them, treats patients and families with dignity, compassion and respect at all times, and demonstrates courtesy in interactions with members of all departments and disciplines within the department.
- Consistently holds self and others accountable for meeting patient/customer service standards.
- Anticipates service needs and proactively resolves issues.
- Thoroughly pursues patient/customer issues.
- Creates patient/customer service experiences that heighten the overall perception of the hospital as a premier healthcare provider.
- Consistently holds self accountable for meeting patient/customer service standards.
- Consistently delivers on patient/customer complaints.
- Follows policies and procedures that guide and support the provision of services.
- When directed to do so, follows up with patients/customers.
- Shows some awareness of patient/customer requirements and standards.
- Demonstrates little concern about patients/customers.
- Fails to deliver on commitments to patients/customers.
- Fails to gather sufficient information or listen carefully to patient/customer requirements to identify real needs or issues.
TEAMWORK: The extent to which an employee acts as a cohesive member of a work team and demonstrates appropriate interactions with all department staff.
- Promotes collaborative work relationships and influences others to work collaboratively.
- Decisions and actions are based on consensus after considering the perspectives of other team members.
- Consistently uses effective interpersonal skills.
- Works collaboratively with others inside and outside the department.
- Understands needs of patients, customers, and staff, and works with others to meet those needs.
- Maintains positive working relationship with others.
- Shows some awareness and efforts toward developing solid working relationships with staff both inside and outside the department.
- Needs guidance in effectively dealing with patient, customer, and/or staff issues.
- Demonstrates little concern for building or maintaining positive working relationships with others.
- Fails to offer assistance to other staff members when needed.
- Inappropriately directs work to others.
COMMUNICATION: Fosters an environment that nurtures collaboration, teamwork, and mutual respect through effective communication. Demonstrates positive communication skills evidenced by effective working relationships.
- Acts as a role model for other staff when articulating information and perspectives.
- Anticipates needed information and updates by proactively communicating to managers, colleagues, and customers.
- Actively listens to others’ perspectives in communications and encourages others to do so.
- Consistently articulates information and perspectives clearly and concisely.
- Provides managers, colleagues, and customers with necessary information and updates in a timely manner.
- Actively listens to others’ perspectives.
- Handles conflicts well.
- Needs periodic coaching to articulate information and perspectives clearly and concisely.
- When asked, provides managers, colleagues, and customers with necessary information and updates in a timely manner.
- Demonstrates a willingness to listen to others’ perspectives.
- Fails to articulate information and perspectives clearly and concisely.
- Fails to provide managers, colleagues, and customers with necessary information and updates in a timely manner.
- Demonstrates little concern for listening to others’ perspectives in communications.
RESPECT FOR OTHERS: Takes actions that indicate a consideration for others and being aware of the impact of one’s behavior on others, demonstrates respect for diverse backgrounds of all patients, families, and coworkers, and seeks accommodations.
- Bases decisions and actions on thorough understanding of perspectives of others.
- Finds collaborative solutions to conflicts and facilitates prompt assistance.
- Promotes nonjudgmental approach in delivery of services and carrying out actions.
- Invites and values the input and views of others, reacting non-defensively to inquiry and challenges.
- Considers the needs of others when communicating and carrying out actions.
- Examines the facts before judging the actions of others.
- Actively listens and considers the needs of others in interactions and service delivery.
- At times, considers the needs and interests of others when communicating and carrying out actions.
- At times, makes judgments without all the facts.
- At times, demonstrates appropriate listening.
- Ignores the needs and interests of others when communicating and carrying out actions.
- Appears biased or thoughtless in interactions with others.
- Fails to demonstrate respect through active listening.
TIME AND PRIORITY MANAGEMENT: Optimizes use of time by efficiently using resources to identify barriers and balance priorities. Efficiently utilizes tools, resources, techniques, and/or systems to organize tasks. Balances multiple priorities simultaneously, ensuring the timely and accurate completion of each task while maintaining quality standards.
- Consistently optimizes time efficiently and effectively, and serves as a role model/resource for others.
- Consistently utilizes appropriate tools, techniques, resources/systems to achieve maximum results and teaches others to do so.
- Is viewed as a resource in department when dealing with issues of systems and resources and accomplishing tasks in the most efficient and effective ways.
- Consistently optimizes time efficiently and effectively.
- Consistently utilizes appropriate tools, techniques, resources, and/or systems to achieve maximum results.
- Has sound working knowledge of systems and resources and is able to complete tasks in an effective and time-sensitive way.
- Needs periodic coaching and guidance regarding prioritizing daily activities.
- When asked, attends training sessions that assist with gaining knowledge regarding the appropriate systems and resources to achieve maximum productivity and quality.
- Has minimal knowledge of how to accomplish certain tasks within the system.
- Demonstrates little knowledge of resources available to assist with daily tasks.
- Shows no initiative to take advantage of available resources to assist with job duties.
- Fails to prioritize work appropriately resulting in incomplete, inaccurate assignments or missed deadlines.
STANDARDS OF EMPLOYMENT: All employees must meet the following standards.
Job Summary
Full Time
$39k-48k (estimate)
03/15/2024
05/07/2024
phcenters.org
Saint Louis, MO
100 - 200
Related Companies
The job skills required for Medical Administrative Assistant include Customer Service, Confidentiality, Data Entry, Communication Skills, Problem Solving, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Administrative Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Administrative Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Medical Administrative Assistant positions, which can be used as a reference in future career path planning. As a Medical Administrative Assistant, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Administrative Assistant. You can explore the career advancement for a Medical Administrative Assistant below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Medical Administrative Assistant job description and responsibilities
Medical administrative assistant also known as medical secretaries, perform administrative functions for a hospital or clinic using their knowledge of medical terminology and applications.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Medical Administrative Assistant jobs
Keep reading to learn more about some common medical administrative assistant tasks.
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Mention a Strategy and Mindset Required for this Role.
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Step 3: View the best colleges and universities for Medical Administrative Assistant.
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