Summary/Objective

The Office Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. The Office Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, and inventory control. Energetic professional who doesn’t mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

Essential Functions/ Responsibilities

• Point person for facility maintenance, mailings, shipping, office supplies, office equipment, and errands
• Organize and help schedule client and internal onsite meetings; assist with offsites as needed
• Responsible for managing office services by ensuring office operations and procedures are organized, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored
• Ensure office efficiency is maintained by carrying out planning and execution of equipment procurement, office layouts, site reorganization, and office systems
• Manage relationships with vendors and service providers as needed
• Monitor and maintain office supplies inventory
• Handle internal employee inquiries and complaints
• Maintain a safe and secure working environment
• Partner with HR to maintain office policies as necessary
• Coordinate with IT department on all office equipment
• Perform review and analysis of special projects and keep management properly informed
• Responsible for ensuring office financial objectives by planning the expenditures, analyzing variances and carrying out necessary corrections that may arise
• Participate actively in the planning and execution of company events
• Required to work up to 5 days per week onsite

Supervisory Responsibility

This position does not have any supervisory responsibility or direct reports.

Education and Experience

• Proven office management, administrative or assistant experience
• Knowledge of office management responsibilities, systems and procedures
• Hands on experience with office machines (e.g. fax machines and printers)
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office required
• Knowledge of clerical practices and procedures
• Knowledge of business and management principles

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. It’s an onsite role.

Physical Demands

The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 35 pounds and occasionally lift/or move up to 50 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be required as job duties demand.

Travel

Limited travel of less than 5% may be required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.